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Customer.io pricing

Data-driven customer messaging and marketing automation with visual journeys, email campaigns, segmentation, broadcasts, mobile messaging, and behavioral profiles.

Region
US
Source currency
USD
Audiences
Enterprise, Mid-market, and Small business

Plans and public prices

Plan Pricing Charged by Offer type
Essentials
USD 100 monthly

Starts at $100/month billed monthly

Flat · per month Standalone · Starting at
Premium Highlighted
USD 1000 / month with annual commitment

Starts at $1,000/month billed yearly

Flat · per month Standalone · Starting at

What each plan includes

Feature names follow Customer.io’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Essentials

Plan card

Profiles

5,000

Included
Emails

1 million/month

Included
Visual workflow builder
Included

Premium

Plan card

Unlimited workspaces
Included
Advanced governance
Included
Dedicated implementation support
Included

How pricing changed

Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.

Observed Plans and prices Source wording Source
  • Essentials: USD 100 monthly
  • Premium: USD 1000 / month with annual commitment
  • Starts at $100/month billed monthly
  • Starts at $1,000/month billed yearly