Coval vs Trakdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Coval

See full pricing history

USD · US · source: www.coval.ai

Plan	Pricing	Charged by	Offer type
Starter — monthly	USD 100 monthly · USD 80 / month with annual commitment $100 /mo Billed monthly	Flat · Billed monthly	Standalone · Fixed
Growth — monthly Highlighted	USD 500 monthly · USD 400 / month with annual commitment $500 /mo Billed monthly	Flat · Billed monthly	Standalone · Fixed

Trakdesk

See full pricing history

USD · US · source: trakdesk.com

Plan	Pricing	Charged by	Offer type
Starter	USD 11.99 monthly · USD 9.99 / month with annual commitment $11.99/agent monthly or $9.99/agent billed yearly	Seat · per user per month	Standalone · Fixed
Professional	USD 19.99 monthly · USD 16.99 / month with annual commitment $19.99/agent monthly or $16.99/agent billed yearly	Seat · per user per month	Standalone · Fixed
Business Highlighted	USD 29.99 monthly · USD 24.99 / month with annual commitment $29.99/agent monthly or $24.99/agent billed yearly	Seat · per user per month	Standalone · Fixed
Enterprise	USD 49.99 monthly · USD 44.99 / month with annual commitment $49.99/agent monthly or $44.99/agent billed yearly	Seat · per user per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Coval

Starter — monthly

Highlights Simulation minutes / mo: 100

Included
Highlights Monitored calls / mo: 1,000

Included
Highlights Trace retention: 30 days

Included
Highlights Seats: Unlimited

Included
Highlights Metrics per call: 10

Included
Highlights Voice models: Basic

Included
Highlights Support: Community + email support

Included

Growth — monthly

Highlights Simulation minutes / mo: 1,000

Included
Highlights Monitored calls / mo: 10,000

Included
Highlights Trace retention: 90 days

Included
Highlights Seats: Unlimited

Included
Highlights Projects: Unlimited

Included
Highlights Metrics per call: Unlimited

Included
Highlights Voice models: Advanced

Included
Highlights Support: Priority email + Slack channel

Included

Trakdesk

Starter

Plan card Email-to-ticket: Included
Plan card Custom domain: Included
Plan card Time tracking: Included
Plan card Satisfaction surveys: Included

Professional

Plan card Multiple SLA policies: Included
Plan card Multiple ticket forms: Included
Plan card Custom DKIM: Included
Plan card Announcements: Included

Business

Plan card Portal customization: Included
Plan card Advanced reports: Included
Plan card Scheduled reports: Included
Plan card Ticket scheduler: Included

Enterprise

Plan card Enterprise helpdesk: Included
Plan card Advanced controls: Included
Plan card Enterprise reporting: Included
Plan card Priority support: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Coval

August 27, 2026 Source
- Starter — monthly: USD 100 monthly · USD 80 / month with annual commitment
- Growth — monthly: USD 500 monthly · USD 400 / month with annual commitment

Trakdesk

August 27, 2026 Source
- Starter: USD 11.99 monthly · USD 9.99 / month with annual commitment
- Professional: USD 19.99 monthly · USD 16.99 / month with annual commitment
- Business: USD 29.99 monthly · USD 24.99 / month with annual commitment
- Enterprise: USD 49.99 monthly · USD 44.99 / month with annual commitment