Chatling vs Spiceworks Cloud Help Desk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatling

See full pricing history

USD · US · source: chatling.ai

Plan	Pricing	Charged by	Offer type
Free — Monthly	Free $0 /month	Flat · per month	Standalone · Free
Starter — Monthly Highlighted	USD 25 monthly · USD 21 / month with annual commitment $25 /month $21 /month billed $250 annually	Flat · per month	Standalone · Fixed
Growth — Monthly	USD 75 monthly · USD 63 / month with annual commitment $75 /month $63 /month billed $750 annually	Flat · per month	Standalone · Fixed
Scale — Monthly	USD 295 monthly · USD 246 / month with annual commitment $295 /month $246 /month billed $2,950 annually	Flat · per month	Standalone · Fixed

Spiceworks Cloud Help Desk

See full pricing history

USD · US · source: www.spiceworks.com

Plan	Pricing	Charged by	Offer type
Core	Free Free	Flat · per month	Standalone · Free
Premium Highlighted	USD 6 monthly · USD 5 / month with annual commitment $6/seat/month or $5/seat/month billed annually	Unit · per active employee per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatling

Free — Monthly

Highlights AI credits: 200

Included
Highlights AI agents: 1

Included
Highlights Seats: 1

Included
Highlights Knowledge base characters: 500,000

Included
Highlights AI Actions: 2 per agent

Included
Highlights Voice input: 0

Excluded

Starter — Monthly

Highlights AI credits: 1,750

Included
Highlights AI agents: 2

Included
Highlights Seats: 2

Included
Highlights Knowledge base characters: 10 million

Included
Highlights AI Actions: 4 per agent

Included
Highlights Auto-sync knowledge base: weekly

Included
Highlights Full chatbot customization: Included
Highlights Voice input: 250 min/mo

Included

Growth — Monthly

Highlights AI credits: 6,000

Included
Highlights AI agents: 5

Included
Highlights Seats: 5

Included
Highlights Knowledge base characters: 30 million

Included
Highlights AI Actions: 7 per agent

Included
Highlights Auto-sync knowledge base: daily

Included
Highlights Satisfaction survey: Included
Highlights Round robin routing: Included
Highlights Voice input: 1,000 min/mo

Included

Scale — Monthly

Highlights AI credits: 35,000

Included
Highlights AI agents: 7

Included
Highlights Seats: 10

Included
Highlights Knowledge base characters: 100 million

Included
Highlights AI Actions: 12 per agent

Included
Highlights Remove "Powered by Chatling" branding: Included
Highlights Voice input: 3,000 min/mo

Included

Spiceworks Cloud Help Desk

Core

Plan card Admin and technician seats: 1–5

Included
Plan card Ticket and incident tracking: Included
Plan card Community support: Included

Premium

Plan card Unlimited seats: Included
Plan card Tasklists and bulk actions: Included
Plan card Customizable reporting and ad-free experience: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatling

August 27, 2026 Source
- Free — Monthly: Free
- Starter — Monthly: USD 25 monthly · USD 21 / month with annual commitment
- Growth — Monthly: USD 75 monthly · USD 63 / month with annual commitment
- Scale — Monthly: USD 295 monthly · USD 246 / month with annual commitment

Spiceworks Cloud Help Desk

August 27, 2026 Source
- Core: Free
- Premium: USD 6 monthly · USD 5 / month with annual commitment