Chatling vs HelpDesk.com

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatling

See full pricing history

USD · US · source: chatling.ai

Plan	Pricing	Charged by	Offer type
Free — Monthly	Free $0 /month	Flat · per month	Standalone · Free
Starter — Monthly Highlighted	USD 25 monthly · USD 21 / month with annual commitment $25 /month $21 /month billed $250 annually	Flat · per month	Standalone · Fixed
Growth — Monthly	USD 75 monthly · USD 63 / month with annual commitment $75 /month $63 /month billed $750 annually	Flat · per month	Standalone · Fixed
Scale — Monthly	USD 295 monthly · USD 246 / month with annual commitment $295 /month $246 /month billed $2,950 annually	Flat · per month	Standalone · Fixed

HelpDesk.com

See full pricing history

USD · US · source: www.helpdesk.com

Plan	Pricing	Charged by	Offer type
Essential	USD 19 monthly $19 per user / mo	Seat · per user / mo	Standalone · Fixed
Growth	USD 79 monthly $79 per user / mo	Seat · per user / mo	Standalone · Fixed
Enterprise	Contact sales Contact Sales	Other	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatling

Free — Monthly

Highlights AI credits: 200

Included
Highlights AI agents: 1

Included
Highlights Seats: 1

Included
Highlights Knowledge base characters: 500,000

Included
Highlights AI Actions: 2 per agent

Included
Highlights Voice input: 0

Excluded

Starter — Monthly

Highlights AI credits: 1,750

Included
Highlights AI agents: 2

Included
Highlights Seats: 2

Included
Highlights Knowledge base characters: 10 million

Included
Highlights AI Actions: 4 per agent

Included
Highlights Auto-sync knowledge base: weekly

Included
Highlights Full chatbot customization: Included
Highlights Voice input: 250 min/mo

Included

Growth — Monthly

Highlights AI credits: 6,000

Included
Highlights AI agents: 5

Included
Highlights Seats: 5

Included
Highlights Knowledge base characters: 30 million

Included
Highlights AI Actions: 7 per agent

Included
Highlights Auto-sync knowledge base: daily

Included
Highlights Satisfaction survey: Included
Highlights Round robin routing: Included
Highlights Voice input: 1,000 min/mo

Included

Scale — Monthly

Highlights AI credits: 35,000

Included
Highlights AI agents: 7

Included
Highlights Seats: 10

Included
Highlights Knowledge base characters: 100 million

Included
Highlights AI Actions: 12 per agent

Included
Highlights Remove "Powered by Chatling" branding: Included
Highlights Voice input: 3,000 min/mo

Included

HelpDesk.com

Essential

Highlights Essential: Included
Highlights Essential plan includes:: Included
Highlights Ticketing: Included
Highlights Channels and selling: Included

Growth

Highlights Growth: Included
Highlights Everything in Essential, plus:: Included
Highlights Ticketing: Included
Highlights Team and scale: Included

Enterprise

Highlights Enterprise: Included
Highlights Everything in Growth, plus:: Included
Highlights Adapts to how you work: Included
Highlights A dedicated team for your account: Included
Highlights No procurement surprises: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatling

August 27, 2026 Source
- Free — Monthly: Free
- Starter — Monthly: USD 25 monthly · USD 21 / month with annual commitment
- Growth — Monthly: USD 75 monthly · USD 63 / month with annual commitment
- Scale — Monthly: USD 295 monthly · USD 246 / month with annual commitment

HelpDesk.com

August 27, 2026 Source
- Essential: USD 19 monthly
- Growth: USD 79 monthly
- Enterprise: Contact sales