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ChatBot.com vs Trakdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.chatbot.com

Plan Pricing Charged by Offer type
Let's talk
Contact sales

talk to Sales

Other Standalone · Contact sales
Essential
USD 19 monthly

$19 per user / mo

Seat · per user / mo Standalone · Fixed
Growth
USD 79 monthly

$79 per user / mo

Seat · per user / mo Standalone · Fixed

USD · US · source: trakdesk.com

Plan Pricing Charged by Offer type
Starter
USD 11.99 monthly · USD 9.99 / month with annual commitment

$11.99/agent monthly or $9.99/agent billed yearly

Seat · per user per month Standalone · Fixed
Professional
USD 19.99 monthly · USD 16.99 / month with annual commitment

$19.99/agent monthly or $16.99/agent billed yearly

Seat · per user per month Standalone · Fixed
Business Highlighted
USD 29.99 monthly · USD 24.99 / month with annual commitment

$29.99/agent monthly or $24.99/agent billed yearly

Seat · per user per month Standalone · Fixed
Enterprise
USD 49.99 monthly · USD 44.99 / month with annual commitment

$49.99/agent monthly or $44.99/agent billed yearly

Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

ChatBot.com

Let's talk

Essential

Highlights

Essential

Included

Highlights

Plan includes:

Included

Highlights

AI Agent

Included

Highlights

Support and automation

Included

Highlights

Channels and selling

Included

Highlights

Free 14-day trial. No credit card required.

Included

Growth

Highlights

Growth

Included

Highlights

Everything in Essential, plus:

Included

Highlights

AI Agent

Included

Highlights

Team and scale

Included

Highlights

Automation and campaigns

Included

Highlights

Free 14-day trial. No credit card required.

Included

Trakdesk

Starter

Plan card

Email-to-ticket

Included

Plan card

Custom domain

Included

Plan card

Time tracking

Included

Plan card

Satisfaction surveys

Included

Professional

Plan card

Multiple SLA policies

Included

Plan card

Multiple ticket forms

Included

Plan card

Custom DKIM

Included

Plan card

Announcements

Included

Business

Plan card

Portal customization

Included

Plan card

Advanced reports

Included

Plan card

Scheduled reports

Included

Plan card

Ticket scheduler

Included

Enterprise

Plan card

Enterprise helpdesk

Included

Plan card

Advanced controls

Included

Plan card

Enterprise reporting

Included

Plan card

Priority support

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

ChatBot.com

  1. Source
    • Let's talk: Contact sales
    • Essential: USD 19 monthly
    • Growth: USD 79 monthly

Trakdesk

  1. Source
    • Starter: USD 11.99 monthly · USD 9.99 / month with annual commitment
    • Professional: USD 19.99 monthly · USD 16.99 / month with annual commitment
    • Business: USD 29.99 monthly · USD 24.99 / month with annual commitment
    • Enterprise: USD 49.99 monthly · USD 44.99 / month with annual commitment