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Chatbase vs SupportBee

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.chatbase.co

Plan Pricing Charged by Offer type
Free — Free
Free

$ 0 per month

Flat · per month Standalone · Free
Hobby — Hobby
USD 40 monthly · USD 40 / month with annual commitment

$ 40 per month

Flat · per month Standalone · Fixed
Standard — Standard Highlighted
USD 150 monthly · USD 150 / month with annual commitment

$ 150 per month

Flat · per month Standalone · Fixed
Pro — Pro
USD 500 monthly · USD 500 / month with annual commitment

$ 500 per month

Flat · per month Standalone · Fixed

USD · US · source: supportbee.com

Plan Pricing Charged by Offer type
Startup Highlighted
USD 20 monthly · USD 17 / month with annual commitment

$20/seat/month or $17/seat/month billed $204 annually

Seat · per user per month Standalone · Fixed
Enterprise
USD 25 monthly · USD 21 / month with annual commitment

$25/seat/month or $21/seat/month billed $252 annually

Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatbase

Free — Free

Highlights

Message credits (monthly)

50

Included

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Agents

1

Included

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AI Actions per agent

0

Included

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Training content size

1 MB

Included

Highlights

Workspace seats

1 member

Included

Highlights

Personalization

Excluded

Highlights

Attachments

Excluded

Highlights

Outbound campaigns

Excluded

Highlights

Voice

Excluded

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Voice Telephony

Excluded

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Concurrent Calls

Excluded

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Training Auto retrain agents

Excluded

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Sources suggestions

Excluded

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Tickets as a source

Excluded

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Activity Basic analytics

Excluded

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Advanced analytics

Excluded

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Integrations & API API access

Excluded

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Advanced OpenAI models

Excluded

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Advanced Anthropic models

Excluded

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Advanced Gemini models

Excluded

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Advanced DeepSeek models

Excluded

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Advanced Meta models

Excluded

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Advanced MoonshotAI models

Excluded

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Advanced Mistral models

Excluded

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Advanced Z.ai models

Excluded

Hobby — Hobby

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Message credits (monthly)

700

Included

Highlights

Agents

1

Included

Highlights

AI Actions per agent

5

Included

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Training content size

10 MB

Included

Highlights

Workspace seats

2 members

Included

Highlights

Personalization

Included

Highlights

Attachments

Included

Highlights

Outbound campaigns

Excluded

Highlights

Voice

Excluded

Highlights

Voice Telephony

Excluded

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Concurrent Calls

Excluded

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Training Auto retrain agents

Excluded

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Sources suggestions

Excluded

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Tickets as a source

Excluded

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Activity Basic analytics

Included

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Advanced analytics

Excluded

Highlights

Integrations & API API access

Included

Highlights

Advanced OpenAI models

Included

Highlights

Advanced Anthropic models

Included

Highlights

Advanced Gemini models

Included

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Advanced DeepSeek models

Included

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Advanced Meta models

Included

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Advanced MoonshotAI models

Included

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Advanced Mistral models

Included

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Advanced Z.ai models

Included

Standard — Standard

Highlights

Message credits (monthly)

4,000

Included

Highlights

Agents

1

Included

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AI Actions per agent

8

Included

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Training content size

20 MB

Included

Highlights

Workspace seats

3 members

Included

Highlights

Personalization

Included

Highlights

Attachments

Included

Highlights

Outbound campaigns

Included

Highlights

Voice

Included

Highlights

Voice Telephony

Included

Highlights

Concurrent Calls

Excluded

Highlights

Training Auto retrain agents

Excluded

Highlights

Sources suggestions

Included

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Tickets as a source

Included

Highlights

Activity Basic analytics

Excluded

Highlights

Advanced analytics

Included

Highlights

Integrations & API API access

Included

Highlights

Advanced OpenAI models

Included

Highlights

Advanced Anthropic models

Included

Highlights

Advanced Gemini models

Included

Highlights

Advanced DeepSeek models

Included

Highlights

Advanced Meta models

Included

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Advanced MoonshotAI models

Included

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Advanced Mistral models

Included

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Advanced Z.ai models

Included

Pro — Pro

Highlights

Message credits (monthly)

15,000

Included

Highlights

Agents

1

Included

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AI Actions per agent

12

Included

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Training content size

40 MB

Included

Highlights

Workspace seats

5 members

Included

Highlights

Personalization

Included

Highlights

Attachments

Included

Highlights

Outbound campaigns

Included

Highlights

Voice

Included

Highlights

Voice Telephony

Included

Highlights

Concurrent Calls

Included

Highlights

Training Auto retrain agents

Included

Highlights

Sources suggestions

Included

Highlights

Tickets as a source

Included

Highlights

Activity Basic analytics

Excluded

Highlights

Advanced analytics

Included

Highlights

Integrations & API API access

Included

Highlights

Advanced OpenAI models

Included

Highlights

Advanced Anthropic models

Included

Highlights

Advanced Gemini models

Included

Highlights

Advanced DeepSeek models

Included

Highlights

Advanced Meta models

Included

Highlights

Advanced MoonshotAI models

Included

Highlights

Advanced Mistral models

Included

Highlights

Advanced Z.ai models

Included

SupportBee

Startup

Plan card

Shared inbox

Included

Plan card

Knowledge base

Included

Plan card

Unlimited tickets

Included

Plan card

API access

Included

Enterprise

Plan card

Enterprise integrations

Included

Plan card

Business hours

Included

Plan card

Customer portal

Included

Plan card

Audit history

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatbase

  1. Source
    • Free — Free: Free
    • Hobby — Hobby: USD 40 monthly · USD 40 / month with annual commitment
    • Standard — Standard: USD 150 monthly · USD 150 / month with annual commitment
    • Pro — Pro: USD 500 monthly · USD 500 / month with annual commitment

SupportBee

  1. Source
    • Startup: USD 20 monthly · USD 17 / month with annual commitment
    • Enterprise: USD 25 monthly · USD 21 / month with annual commitment