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Botpress vs Trakdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: botpress.com

Plan Pricing Charged by Offer type
Free — Free
Free

Free $0

Flat · flat Standalone · Free
Plus — Plus Highlighted
USD 150 monthly · USD 150 / month with annual commitment

Plus $150/mo billed annually

Flat · $150/mo billed annually Standalone · Fixed
Team — Team
USD 750 monthly · USD 750 / month with annual commitment

Team $750/mo billed annually

Flat · $750/mo billed annually Standalone · Fixed

USD · US · source: trakdesk.com

Plan Pricing Charged by Offer type
Starter
USD 11.99 monthly · USD 9.99 / month with annual commitment

$11.99/agent monthly or $9.99/agent billed yearly

Seat · per user per month Standalone · Fixed
Professional
USD 19.99 monthly · USD 16.99 / month with annual commitment

$19.99/agent monthly or $16.99/agent billed yearly

Seat · per user per month Standalone · Fixed
Business Highlighted
USD 29.99 monthly · USD 24.99 / month with annual commitment

$29.99/agent monthly or $24.99/agent billed yearly

Seat · per user per month Standalone · Fixed
Enterprise
USD 49.99 monthly · USD 44.99 / month with annual commitment

$49.99/agent monthly or $44.99/agent billed yearly

Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Botpress

Free — Free

Highlights

Conversations

100 conversations

Included

Highlights

Seats

3 seats

Included

Highlights

AI agents

3 AI agents

Included

Highlights

Help Center

Included

Included

Highlights

Community support

Included

Included

Plus — Plus

Highlights

Conversations

250 conversations/mo included packs of 100 for $65 ($0.65/convo)

Included

Highlights

Seats

3 seats

Included

Highlights

AI agents

Unlimited AI agents

Included

Highlights

Whitelabel webchat

Included

Included

Highlights

Help Center + custom domain

Included

Included

Highlights

Technical support via live chat

Included

Included

Highlights

AI usage

$25 AI usage included

Included

Team — Team

Highlights

Conversations

1,500 conversations/mo included packs of 100 for $50 ($0.50/convo)

Included

Highlights

Seats

Unlimited seats

Included

Highlights

AI agents

Unlimited AI agents

Included

Highlights

Teams, routing & RBAC

Included

Included

Highlights

Team analytics

Included

Included

Highlights

Real-time collaboration

Included

Included

Highlights

AI usage

$150 AI usage included

Included

Trakdesk

Starter

Plan card

Email-to-ticket

Included

Plan card

Custom domain

Included

Plan card

Time tracking

Included

Plan card

Satisfaction surveys

Included

Professional

Plan card

Multiple SLA policies

Included

Plan card

Multiple ticket forms

Included

Plan card

Custom DKIM

Included

Plan card

Announcements

Included

Business

Plan card

Portal customization

Included

Plan card

Advanced reports

Included

Plan card

Scheduled reports

Included

Plan card

Ticket scheduler

Included

Enterprise

Plan card

Enterprise helpdesk

Included

Plan card

Advanced controls

Included

Plan card

Enterprise reporting

Included

Plan card

Priority support

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Botpress

  1. Source
    • Free — Free: Free
    • Plus — Plus: USD 150 monthly · USD 150 / month with annual commitment
    • Team — Team: USD 750 monthly · USD 750 / month with annual commitment

Trakdesk

  1. Source
    • Starter: USD 11.99 monthly · USD 9.99 / month with annual commitment
    • Professional: USD 19.99 monthly · USD 16.99 / month with annual commitment
    • Business: USD 29.99 monthly · USD 24.99 / month with annual commitment
    • Enterprise: USD 49.99 monthly · USD 44.99 / month with annual commitment