BoldDesk vs SparrowDesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

BoldDesk

See full pricing history

USD · US · source: www.bolddesk.com

Plan	Pricing	Charged by	Offer type
5 Agents — Growing Teams	USD 124 monthly · USD 99 / month with annual commitment $99 / month $1,188 billed yearly ≈ $20 / agent $124 / month billed monthly ≈ $24.80 / agent 500 credits /month	Seat · agents	Standalone · Fixed
10 Agents — Growing Teams	USD 249 monthly · USD 199 / month with annual commitment $199 / month $2,388 billed yearly ≈ $20 / agent $249 / month billed monthly ≈ $24.90 / agent 1,000 credits /month	Seat · agents	Standalone · Fixed
25 Agents — Growing Teams Highlighted	USD 436 monthly · USD 349 / month with annual commitment Most Popular $349 / month $4,188 billed yearly ≈ $14 / agent $436 / month billed monthly ≈ $17.44 / agent 1,500 credits /month	Seat · agents	Standalone · Fixed
50 Agents — Growing Teams	USD 624 monthly · USD 499 / month with annual commitment $499 / month $5,988 billed yearly ≈ $10 / agent $624 / month billed monthly ≈ $12.48 / agent 2,000 credits /month	Seat · agents	Standalone · Fixed
75 Agents — Growing Teams	USD 936 monthly · USD 749 / month with annual commitment $749 / month $8,988 billed yearly ≈ $10 / agent $936 / month billed monthly ≈ $12.48 / agent 2,500 credits /month	Seat · agents	Standalone · Fixed
100 Agents — Growing Teams	USD 1249 monthly · USD 999 / month with annual commitment $999 / month $11,988 billed yearly ≈ $10 / agent $1,249 / month billed monthly ≈ $12.49 / agent 3,000 credits /month	Seat · agents	Standalone · Fixed
200 Agents — Scaling Teams	USD 2498 monthly · USD 1998 / month with annual commitment $1,998 / month $23,976 billed yearly ≈ $10 / agent $2,498 / month billed monthly ≈ $12.49 / agent 4,000 credits /month	Seat · agents	Standalone · Fixed
300 Agents — Scaling Teams	USD 3749 monthly · USD 2999 / month with annual commitment $2,999 / month $35,988 billed yearly ≈ $10 / agent $3,749 / month billed monthly ≈ $12.50 / agent 5,000 credits /month	Seat · agents	Standalone · Fixed
400 Agents — Scaling Teams	USD 4999 monthly · USD 3999 / month with annual commitment $3,999 / month $47,988 billed yearly ≈ $10 / agent $4,999 / month billed monthly ≈ $12.50 / agent 6,000 credits /month	Seat · agents	Standalone · Fixed
500 Agents — Scaling Teams	USD 6249 monthly · USD 4999 / month with annual commitment $4,999 / month $59,988 billed yearly ≈ $10 / agent $6,249 / month billed monthly ≈ $12.50 / agent 7,000 credits /month	Seat · agents	Standalone · Fixed
600 Agents — Large Teams	USD 7499 monthly · USD 5999 / month with annual commitment $5,999 / month $71,988 billed yearly ≈ $10 / agent $7,499 / month billed monthly ≈ $12.50 / agent 8,000 credits /month	Seat · agents	Standalone · Fixed
700 Agents — Large Teams	USD 8749 monthly · USD 6999 / month with annual commitment $6,999 / month $83,988 billed yearly ≈ $10 / agent $8,749 / month billed monthly ≈ $12.50 / agent 9,000 credits /month	Seat · agents	Standalone · Fixed
800 Agents — Large Teams	USD 9999 monthly · USD 7999 / month with annual commitment $7,999 / month $95,988 billed yearly ≈ $10 / agent $9,999 / month billed monthly ≈ $12.50 / agent 10,000 credits /month	Seat · agents	Standalone · Fixed
900 Agents — Large Teams	USD 11249 monthly · USD 8999 / month with annual commitment $8,999 / month $107,988 billed yearly ≈ $10 / agent $11,249 / month billed monthly ≈ $12.50 / agent 11,000 credits /month	Seat · agents	Standalone · Fixed
1,000 Agents — Large Teams	USD 12499 monthly · USD 9999 / month with annual commitment $9,999 / month $119,988 billed yearly ≈ $10 / agent $12,499 / month billed monthly ≈ $12.50 / agent 12,000 credits /month	Seat · agents	Standalone · Fixed
More than 1,000 agents — Large Teams	Contact sales For more than 1,000 agents, you can contact our team Contact Us	Seat · agents	Standalone · Contact sales

SparrowDesk

See full pricing history

USD · US · source: www.sparrowdesk.com

Plan	Pricing	Charged by	Offer type
Free	Free $0 /month	Seat · Up to 3 users	Standalone · Free
Starter	USD 16 monthly $16 /month	Seat · per agent	Standalone · Fixed
Professional Highlighted	USD 49 monthly $49 /month	Seat · per agent	Standalone · Fixed
Enterprise	USD 89 monthly $89 /month	Seat · per agent	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

BoldDesk

5 Agents — Growing Teams

AI Platform AI Credits: 500 credits /month

Limited

10 Agents — Growing Teams

AI Platform AI Credits: 1,000 credits /month

Limited

25 Agents — Growing Teams

AI Platform AI Credits: 1,500 credits /month

Limited

50 Agents — Growing Teams

AI Platform AI Credits: 2,000 credits /month

Limited

75 Agents — Growing Teams

AI Platform AI Credits: 2,500 credits /month

Limited

100 Agents — Growing Teams

AI Platform AI Credits: 3,000 credits /month

Limited

200 Agents — Scaling Teams

AI Platform AI Credits: 4,000 credits /month

Limited

300 Agents — Scaling Teams

AI Platform AI Credits: 5,000 credits /month

Limited

400 Agents — Scaling Teams

AI Platform AI Credits: 6,000 credits /month

Limited

500 Agents — Scaling Teams

AI Platform AI Credits: 7,000 credits /month

Limited

600 Agents — Large Teams

AI Platform AI Credits: 8,000 credits /month

Limited

700 Agents — Large Teams

AI Platform AI Credits: 9,000 credits /month

Limited

800 Agents — Large Teams

AI Platform AI Credits: 10,000 credits /month

Limited

900 Agents — Large Teams

AI Platform AI Credits: 11,000 credits /month

Limited

1,000 Agents — Large Teams

AI Platform AI Credits: 12,000 credits /month

Limited

More than 1,000 agents — Large Teams

SparrowDesk

Free

Highlights Up to 3 users: Up to 3 users

Limited
Highlights Live chat: Included
Highlights Email ticketing: Included
Reporting Prebuilt reports: Included
Help Center Public Help Center: 1

Limited
Inbox Shared inbox: Included
Inbox Conversation: 500 per month

Limited
Inbox Chat Widget: 1

Limited
Inbox Email Support: 1

Limited
Inbox Teams: Excluded
Inbox Ticket forms: Excluded
Inbox Customer portal: Excluded
Inbox CSAT surveys: Excluded
Inbox Lite seats: Excluded
Inbox Multiple Business hours: Excluded
Inbox Advanced Workflows: Excluded
Inbox Contact Segments: Excluded
Inbox Round robin: Excluded
Inbox Service Level Agreements (SLA): Excluded
Inbox Multiple Brands: Excluded
Inbox Export Conversations as CSV: Excluded
Inbox Bulk update fields: Excluded
Inbox Parent-Child Ticketing: Excluded
Reporting SLA Reports: Excluded
Reporting Custom Reports: Excluded
Security SSO: Excluded
Security Custom roles: Excluded
Security Password policy: Excluded
Integrations Slack: Excluded

Starter

Inbox Teams: Included
Inbox Ticket forms: Included
Inbox Customer portal: Included
Inbox CSAT surveys: Included
Inbox Lite seats: 5

Included
Inbox Conversation: Unlimited

Included
Inbox Chat Widget: Included
Inbox Email Support: Included
Inbox Contact Segments: Included
Inbox Export Conversations as CSV: Included
Inbox Bulk update fields: Included
Help Center Public Help Center: 1

Limited
Reporting SLA Reports: Included
Security Custom domain (support portal): Included
Security Custom domain (Help Center): Included
Integrations Slack: Included
Integrations Linear: Included
Integrations Hubspot: Included
Inbox Multiple Business hours: Excluded
Inbox Advanced Workflows: Excluded
Inbox Round robin: Excluded
Inbox Service Level Agreements (SLA): Excluded
Inbox Multiple Brands: Excluded
Inbox Parent-Child Ticketing: Excluded
Reporting Custom Reports: Excluded
Security SSO: Excluded
Security Custom roles: Excluded
Security Password policy: Excluded
Integrations Salesforce: Excluded

Professional

Inbox Workflows: Included
Inbox Round robin assignment: Included
Inbox Service Level Agreements (SLA): Included
Inbox Business hours: Included
Inbox Lite seats: 20

Included
Inbox Multiple Business hours: Included
Inbox Advanced Workflows: Included
Inbox Parent-Child Ticketing: Included
Reporting Custom Reports: Included
Help Center Public Help Center: 5

Limited
Integrations Salesforce: Included
Inbox Multiple Brands: Excluded
Security SSO: Excluded
Security Custom roles: Excluded
Security Password policy: Excluded
Security Audit Log: Excluded

Enterprise

Security SSO: Included
Security Custom roles: Included
Security Password policy: Included
Inbox Multiple brands: Included
Inbox Lite seats: 50

Included
Security Audit Log: Included
Help Center Public Help Center: 10

Limited
Inbox Parent-Child Ticketing: Included
Reporting Custom Reports: Included
Inbox Advanced Workflows: Included
Inbox Round robin assignment: Included
Inbox Service Level Agreements (SLA): Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

BoldDesk

September 21, 2026
Official pricing page
- 5 Agents — Growing Teams: USD 124 monthly · USD 99 / month with annual commitment
- 10 Agents — Growing Teams: USD 249 monthly · USD 199 / month with annual commitment
- 25 Agents — Growing Teams: USD 436 monthly · USD 349 / month with annual commitment
- 50 Agents — Growing Teams: USD 624 monthly · USD 499 / month with annual commitment
- 75 Agents — Growing Teams: USD 936 monthly · USD 749 / month with annual commitment
- 100 Agents — Growing Teams: USD 1249 monthly · USD 999 / month with annual commitment
- 200 Agents — Scaling Teams: USD 2498 monthly · USD 1998 / month with annual commitment
- 300 Agents — Scaling Teams: USD 3749 monthly · USD 2999 / month with annual commitment
- 400 Agents — Scaling Teams: USD 4999 monthly · USD 3999 / month with annual commitment
- 500 Agents — Scaling Teams: USD 6249 monthly · USD 4999 / month with annual commitment
- 600 Agents — Large Teams: USD 7499 monthly · USD 5999 / month with annual commitment
- 700 Agents — Large Teams: USD 8749 monthly · USD 6999 / month with annual commitment
- 800 Agents — Large Teams: USD 9999 monthly · USD 7999 / month with annual commitment
- 900 Agents — Large Teams: USD 11249 monthly · USD 8999 / month with annual commitment
- 1,000 Agents — Large Teams: USD 12499 monthly · USD 9999 / month with annual commitment
- More than 1,000 agents — Large Teams: Contact sales
August 27, 2026
Official pricing page
- Growing Teams (Upto 100 agents) — default: USD 124 monthly · USD 99 / month with annual commitment

SparrowDesk

September 21, 2026
Official pricing page
- Free: Free
- Starter: USD 16 monthly
- Professional: USD 49 monthly
- Enterprise: USD 89 monthly
August 27, 2026
Official pricing page
- Free: Free