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BoldDesk vs Keeping

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

BoldDesk

See full pricing history

USD · US · source: www.bolddesk.com

Plan Pricing Charged by Offer type
5 Agents — Growing Teams
USD 124 monthly · USD 99 / month with annual commitment

$99 / month $1,188 billed yearly ≈ $20 / agent $124 / month billed monthly ≈ $24.80 / agent 500 credits /month

 Seat · agents Standalone · Fixed
10 Agents — Growing Teams
USD 249 monthly · USD 199 / month with annual commitment

$199 / month $2,388 billed yearly ≈ $20 / agent $249 / month billed monthly ≈ $24.90 / agent 1,000 credits /month

 Seat · agents Standalone · Fixed
25 Agents — Growing Teams Highlighted
USD 436 monthly · USD 349 / month with annual commitment

Most Popular $349 / month $4,188 billed yearly ≈ $14 / agent $436 / month billed monthly ≈ $17.44 / agent 1,500 credits /month

 Seat · agents Standalone · Fixed
50 Agents — Growing Teams
USD 624 monthly · USD 499 / month with annual commitment

$499 / month $5,988 billed yearly ≈ $10 / agent $624 / month billed monthly ≈ $12.48 / agent 2,000 credits /month

 Seat · agents Standalone · Fixed
75 Agents — Growing Teams
USD 936 monthly · USD 749 / month with annual commitment

$749 / month $8,988 billed yearly ≈ $10 / agent $936 / month billed monthly ≈ $12.48 / agent 2,500 credits /month

 Seat · agents Standalone · Fixed
100 Agents — Growing Teams
USD 1249 monthly · USD 999 / month with annual commitment

$999 / month $11,988 billed yearly ≈ $10 / agent $1,249 / month billed monthly ≈ $12.49 / agent 3,000 credits /month

 Seat · agents Standalone · Fixed
200 Agents — Scaling Teams
USD 2498 monthly · USD 1998 / month with annual commitment

$1,998 / month $23,976 billed yearly ≈ $10 / agent $2,498 / month billed monthly ≈ $12.49 / agent 4,000 credits /month

 Seat · agents Standalone · Fixed
300 Agents — Scaling Teams
USD 3749 monthly · USD 2999 / month with annual commitment

$2,999 / month $35,988 billed yearly ≈ $10 / agent $3,749 / month billed monthly ≈ $12.50 / agent 5,000 credits /month

 Seat · agents Standalone · Fixed
400 Agents — Scaling Teams
USD 4999 monthly · USD 3999 / month with annual commitment

$3,999 / month $47,988 billed yearly ≈ $10 / agent $4,999 / month billed monthly ≈ $12.50 / agent 6,000 credits /month

 Seat · agents Standalone · Fixed
500 Agents — Scaling Teams
USD 6249 monthly · USD 4999 / month with annual commitment

$4,999 / month $59,988 billed yearly ≈ $10 / agent $6,249 / month billed monthly ≈ $12.50 / agent 7,000 credits /month

 Seat · agents Standalone · Fixed
600 Agents — Large Teams
USD 7499 monthly · USD 5999 / month with annual commitment

$5,999 / month $71,988 billed yearly ≈ $10 / agent $7,499 / month billed monthly ≈ $12.50 / agent 8,000 credits /month

 Seat · agents Standalone · Fixed
700 Agents — Large Teams
USD 8749 monthly · USD 6999 / month with annual commitment

$6,999 / month $83,988 billed yearly ≈ $10 / agent $8,749 / month billed monthly ≈ $12.50 / agent 9,000 credits /month

 Seat · agents Standalone · Fixed
800 Agents — Large Teams
USD 9999 monthly · USD 7999 / month with annual commitment

$7,999 / month $95,988 billed yearly ≈ $10 / agent $9,999 / month billed monthly ≈ $12.50 / agent 10,000 credits /month

 Seat · agents Standalone · Fixed
900 Agents — Large Teams
USD 11249 monthly · USD 8999 / month with annual commitment

$8,999 / month $107,988 billed yearly ≈ $10 / agent $11,249 / month billed monthly ≈ $12.50 / agent 11,000 credits /month

 Seat · agents Standalone · Fixed
1,000 Agents — Large Teams
USD 12499 monthly · USD 9999 / month with annual commitment

$9,999 / month $119,988 billed yearly ≈ $10 / agent $12,499 / month billed monthly ≈ $12.50 / agent 12,000 credits /month

 Seat · agents Standalone · Fixed
More than 1,000 agents — Large Teams
Contact sales

For more than 1,000 agents, you can contact our team Contact Us

 Seat · agents Standalone · Contact sales

Keeping

See full pricing history

USD · US · source: www.keeping.com

Plan Pricing Charged by Offer type
Essentials
USD 19 monthly · USD 14 / month with annual commitment

$19 $14 per user per month, $19 billed monthly or $14 billed annually. No Credit Card Required - 2 User Minimum

 Seat · per user per month Standalone · Fixed
Advanced Highlighted
USD 29 monthly · USD 24 / month with annual commitment

$29 $24 per user per month, $29 billed monthly or $24 billed annually. No Credit Card Required - 2 User Minimum

 Seat · per user per month Standalone · Fixed
HIPAA
USD 59 monthly · USD 49 / month with annual commitment

$59 $49 per user per month, $59 billed monthly or $49 billed annually. No Credit Card Required - 2 User Minimum

 Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

BoldDesk

5 Agents — Growing Teams

AI Platform

AI Credits

500 credits /month

Limited

10 Agents — Growing Teams

AI Platform

AI Credits

1,000 credits /month

Limited

25 Agents — Growing Teams

AI Platform

AI Credits

1,500 credits /month

Limited

50 Agents — Growing Teams

AI Platform

AI Credits

2,000 credits /month

Limited

75 Agents — Growing Teams

AI Platform

AI Credits

2,500 credits /month

Limited

100 Agents — Growing Teams

AI Platform

AI Credits

3,000 credits /month

Limited

200 Agents — Scaling Teams

AI Platform

AI Credits

4,000 credits /month

Limited

300 Agents — Scaling Teams

AI Platform

AI Credits

5,000 credits /month

Limited

400 Agents — Scaling Teams

AI Platform

AI Credits

6,000 credits /month

Limited

500 Agents — Scaling Teams

AI Platform

AI Credits

7,000 credits /month

Limited

600 Agents — Large Teams

AI Platform

AI Credits

8,000 credits /month

Limited

700 Agents — Large Teams

AI Platform

AI Credits

9,000 credits /month

Limited

800 Agents — Large Teams

AI Platform

AI Credits

10,000 credits /month

Limited

900 Agents — Large Teams

AI Platform

AI Credits

11,000 credits /month

Limited

1,000 Agents — Large Teams

AI Platform

AI Credits

12,000 credits /month

Limited

More than 1,000 agents — Large Teams

Keeping

Essentials

Mailboxes and Agents

Shared mailboxes

2

Limited

Mailboxes and Agents

Maximum Agents

10

Limited

Mailboxes and Agents

Autoresponder

Included

Collaboration

Shared notes with @mentions

Included

Collaboration

Collision detection

Included

Access and Support

Mobile & web portal

Included

Reports and Analytics

Standard reporting

Standard

Limited

Automation

Workflows

2

Limited

Knowledge Base & Templates

Shared templates

Included

Access and Support

Email support

Included

Mailboxes and Agents

Custom fields

Excluded

Collaboration

Shared drafts

Excluded

Collaboration

Round robin assignment

Excluded

Collaboration

Thank You Detection AI

Excluded

Reports and Analytics

CSAT survey & reports

Excluded

Reports and Analytics

Mailbox Reports

Basic

Limited

Reports and Analytics

Response Time Reports

Basic

Limited

Reports and Analytics

Busiest Times Report

Excluded

Reports and Analytics

Ticket Level Reports

Excluded

Reports and Analytics

Reports by Tag

Excluded

Reports and Analytics

Export reports to CSV

Excluded

Automation

Service Level Agreements (SLAs)

Excluded

Integrations

All integrations

Excluded

Integrations

Slack Integration

Included

Integrations

Shopify Integration

Excluded

Access and Support

Dedicated Account Manager

Excluded

Access and Support

SLA Guarantee

Excluded

Access and Support

Custom Contract & Payment Terms

Excluded

Access and Support

Signed Business Associate Agreement (BAA)

Excluded

Access and Support

Security & Privacy

SOC 2 Type II

Included

Advanced

Mailboxes and Agents

Shared mailboxes

Unlimited

Included

Mailboxes and Agents

Maximum Agents

Unlimited

Included

Reports and Analytics

CSAT survey & reports

Included

Collaboration

Round robin assignment

Included

Reports and Analytics

Advanced reporting

Advanced

Included

Reports and Analytics

Export reports to CSV

Included

Collaboration

Shared drafts

Included

Automation

Workflows

Unlimited

Included

Automation

Service Level Agreements (SLAs)

Included

Integrations

All integrations

Included

Mailboxes and Agents

Custom fields

Included

Collaboration

Thank You Detection AI

Included

Reports and Analytics

Mailbox Reports

Advanced

Included

Reports and Analytics

Response Time Reports

Advanced

Included

Reports and Analytics

Busiest Times Report

Included

Reports and Analytics

Ticket Level Reports

Included

Reports and Analytics

Reports by Tag

Included

Integrations

Slack Integration

Included

Integrations

Shopify Integration

Included

Integrations

WooCommerce Integration

Included

Integrations

Zapier Integration

Included

Integrations

Hubspot Integration

Included

Integrations

Salesforce Integration

Included

Integrations

Asana Integration

Included

Integrations

Jira Integration

Included

Integrations

ClickUp Integration

Included

Integrations

Monday.com Integration

Included

Access and Support

Dedicated Account Manager

Excluded

Access and Support

SLA Guarantee

Excluded

Access and Support

Custom Contract & Payment Terms

Excluded

Access and Support

Signed Business Associate Agreement (BAA)

Excluded

Access and Support

Security & Privacy

SOC 2 Type II

Included

HIPAA

Mailboxes and Agents

Shared mailboxes

Unlimited

Included

Mailboxes and Agents

Maximum Agents

Unlimited

Included

Access and Support

SLA uptime guarantee

Included

Access and Support

Custom contract & payment terms

Included

Access and Support

Dedicated account manager

Included

Access and Support

Full HIPAA compliance

Included

Access and Support

Executed BAA

Included

Mailboxes and Agents

Custom fields

Included

Collaboration

Shared drafts

Included

Collaboration

Round robin assignment

Included

Collaboration

Thank You Detection AI

Included

Reports and Analytics

CSAT survey & reports

Included

Reports and Analytics

Mailbox Reports

Advanced

Included

Reports and Analytics

Response Time Reports

Advanced

Included

Reports and Analytics

Busiest Times Report

Included

Reports and Analytics

Ticket Level Reports

Included

Reports and Analytics

Reports by Tag

Included

Reports and Analytics

Export reports to CSV

Included

Automation

Workflows

Unlimited

Included

Automation

Service Level Agreements (SLAs)

Included

Integrations

All integrations

Included

Integrations

Slack Integration

Included

Integrations

Shopify Integration

Included

Integrations

WooCommerce Integration

Included

Integrations

Zapier Integration

Included

Integrations

Hubspot Integration

Included

Integrations

Salesforce Integration

Included

Integrations

Asana Integration

Included

Integrations

Jira Integration

Included

Integrations

ClickUp Integration

Included

Integrations

Monday.com Integration

Included

Access and Support

Security & Privacy

SOC 2 Type II & HIPAA

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

BoldDesk

  1. Official pricing page
    • 5 Agents — Growing Teams: USD 124 monthly · USD 99 / month with annual commitment
    • 10 Agents — Growing Teams: USD 249 monthly · USD 199 / month with annual commitment
    • 25 Agents — Growing Teams: USD 436 monthly · USD 349 / month with annual commitment
    • 50 Agents — Growing Teams: USD 624 monthly · USD 499 / month with annual commitment
    • 75 Agents — Growing Teams: USD 936 monthly · USD 749 / month with annual commitment
    • 100 Agents — Growing Teams: USD 1249 monthly · USD 999 / month with annual commitment
    • 200 Agents — Scaling Teams: USD 2498 monthly · USD 1998 / month with annual commitment
    • 300 Agents — Scaling Teams: USD 3749 monthly · USD 2999 / month with annual commitment
    • 400 Agents — Scaling Teams: USD 4999 monthly · USD 3999 / month with annual commitment
    • 500 Agents — Scaling Teams: USD 6249 monthly · USD 4999 / month with annual commitment
    • 600 Agents — Large Teams: USD 7499 monthly · USD 5999 / month with annual commitment
    • 700 Agents — Large Teams: USD 8749 monthly · USD 6999 / month with annual commitment
    • 800 Agents — Large Teams: USD 9999 monthly · USD 7999 / month with annual commitment
    • 900 Agents — Large Teams: USD 11249 monthly · USD 8999 / month with annual commitment
    • 1,000 Agents — Large Teams: USD 12499 monthly · USD 9999 / month with annual commitment
    • More than 1,000 agents — Large Teams: Contact sales
  2. Official pricing page
    • Growing Teams (Upto 100 agents) — default: USD 124 monthly · USD 99 / month with annual commitment

Keeping

  1. Official pricing page
    • Essentials: USD 19 monthly · USD 14 / month with annual commitment
    • Advanced: USD 29 monthly · USD 24 / month with annual commitment
    • HIPAA: USD 59 monthly · USD 49 / month with annual commitment
  2. Official pricing page
    • Essentials: USD 19 monthly · USD 14 / month with annual commitment
    • Advanced: USD 29 monthly · USD 24 / month with annual commitment
    • HIPAA: USD 59 monthly · USD 49 / month with annual commitment