Basic
Highlights
- Basic sync tools included
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Included
Setup, onboarding & support
- Setup model
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Self-serve setup — Support requests are handled in the standard queue. Depending on complexity, investigations may take over 2 weeks to begin, starting only after express and fast track cases are resolved.
Included - Support options
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Email support / regular tech support lane — Support requests are handled in the standard queue. Depending on complexity, investigations may take over 2 weeks to begin, starting only after express and fast track cases are resolved.
Included
Platforms, integrations & payment processor complexity
- Integration slots available
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2 — The number of connections you have for external integrations. Note: Your accounting platform doesn’t count toward this limit.
Included - Accounting platforms
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QuickBooks Online, Xero, Puzzle — Accounting platforms available for connection
Included
Workflow configuration, automation & customization
- Custom modification available
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1
Included - Mapping groups
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10 — Custom mapping groups to tailor your summaries
Included
Transaction volume & sync capacity
- Included synced transactions/month
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500 — A set number of syncs added to your balance monthly. The sync balance is used when a sales transaction is synchronized (exported) to your books.
Included - Monthly synced transaction volume
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Up to 500 sales transactions/mo
Included - Import frequency
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Daily — Frequency of data imports from the connected integrations to the accounting platform
Included - Historical data import
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Paid unlimited history — Access to historical data from the connected integrations. Imports are available within your sync limit (if exceeded, additional syncs can be purchased). While Synder doesn’t impose limits, imports may be restricted by the connected integration.
Limited
Core sync & accounting features
- Inventory tracking
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Basic — For inventory tracking, Synder will use existing inventory items from your accounting platform. However, new inventory-type items cannot be created—only non-inventory items, which you’ll need to manually convert to inventory if required.
Limited - Additional users
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1 — Additional Synder users available based on your plan’s limit. Extra users can be added for a fee.
Included - Support
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Basic (email) — Support channels: Live chat, Email, Phone, Zoom Demo.
Included
Other Synder products
- Synder RevRec
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Free for up to 1,000 active subscriptions — Automated GAAP-compliant revenue recognition for SaaS and subscription-based businesses
Limited - Invoicing
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Paid — Automated invoicing feature
Limited