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HelpCenter.io pricing

Hosted customer-facing knowledge-base platform for branded help centers, reusable FAQs, analytics, search, AI answers, and governance.

Region
US
Source currency
USD
Audiences
Enterprise, Individual, Mid-market, and Small business

Plans and public prices

Plan Pricing Charged by Offer type
Bootstrap
USD 29 monthly

$29/month

Flat · published offer Standalone · Fixed
Growth
USD 119 monthly

$119/month

Flat · published offer Standalone · Fixed
Catalyst
USD 179 monthly

$179/month

Flat · published offer Standalone · Fixed

What each plan includes

Feature names follow HelpCenter.io’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Bootstrap

Plan card

Team members

1

Limited
Articles

Unlimited

Limited
Analytics retention

14 days

Limited

Growth

Plan card

Team members

10

Limited
Analytics retention

60 days

Limited
Uptime SLA

99.9%

Limited

Catalyst

Plan card

Team members

Unlimited

Limited
Analytics retention

365 days

Limited
SSO
Included

How pricing changed

Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.

Observed Plans and prices Source wording Source
  • Bootstrap: USD 29 monthly
  • Growth: USD 119 monthly
  • Catalyst: USD 179 monthly
  • $29/month
  • $119/month
  • $179/month