Trakdesk vs UserEcho

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Trakdesk

See full pricing history

USD · US · source: trakdesk.com

Plan	Pricing	Charged by	Offer type
Starter	USD 11.99 monthly · USD 9.99 / month with annual commitment $11.99/agent monthly or $9.99/agent billed yearly	Seat · per user per month	Standalone · Fixed
Professional	USD 19.99 monthly · USD 16.99 / month with annual commitment $19.99/agent monthly or $16.99/agent billed yearly	Seat · per user per month	Standalone · Fixed
Business Highlighted	USD 29.99 monthly · USD 24.99 / month with annual commitment $29.99/agent monthly or $24.99/agent billed yearly	Seat · per user per month	Standalone · Fixed
Enterprise	USD 49.99 monthly · USD 44.99 / month with annual commitment $49.99/agent monthly or $44.99/agent billed yearly	Seat · per user per month	Standalone · Fixed

UserEcho

See full pricing history

USD · US · source: userecho.com

Plan	Pricing	Charged by	Offer type
Universal	USD 19 monthly $ 19 / mo.	Flat · / mo.	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Trakdesk

Starter

Plan card Email-to-ticket: Included
Plan card Custom domain: Included
Plan card Time tracking: Included
Plan card Satisfaction surveys: Included

Professional

Plan card Multiple SLA policies: Included
Plan card Multiple ticket forms: Included
Plan card Custom DKIM: Included
Plan card Announcements: Included

Business

Plan card Portal customization: Included
Plan card Advanced reports: Included
Plan card Scheduled reports: Included
Plan card Ticket scheduler: Included

Enterprise

Plan card Enterprise helpdesk: Included
Plan card Advanced controls: Included
Plan card Enterprise reporting: Included
Plan card Priority support: Included

UserEcho

Universal

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Trakdesk

August 27, 2026
Official pricing page
- Starter: USD 11.99 monthly · USD 9.99 / month with annual commitment
- Professional: USD 19.99 monthly · USD 16.99 / month with annual commitment
- Business: USD 29.99 monthly · USD 24.99 / month with annual commitment
- Enterprise: USD 49.99 monthly · USD 44.99 / month with annual commitment

UserEcho

August 27, 2026
Official pricing page
- Universal: USD 19 monthly