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TeamSupport vs Trakdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.teamsupport.com

Plan Pricing Charged by Offer type
Starter
USD 45 / month with annual commitment

$45/month billed annually; maximum 5 users

Flat · per month Standalone · Fixed
Professional Highlighted
USD 65 / month with annual commitment

$65/month billed annually

Flat · per month Standalone · Fixed
Scale
USD 85 / month with annual commitment

$85/month billed annually

Flat · per month Standalone · Fixed

USD · US · source: trakdesk.com

Plan Pricing Charged by Offer type
Starter
USD 11.99 monthly · USD 9.99 / month with annual commitment

$11.99/agent monthly or $9.99/agent billed yearly

Seat · per user per month Standalone · Fixed
Professional
USD 19.99 monthly · USD 16.99 / month with annual commitment

$19.99/agent monthly or $16.99/agent billed yearly

Seat · per user per month Standalone · Fixed
Business Highlighted
USD 29.99 monthly · USD 24.99 / month with annual commitment

$29.99/agent monthly or $24.99/agent billed yearly

Seat · per user per month Standalone · Fixed
Enterprise
USD 49.99 monthly · USD 44.99 / month with annual commitment

$49.99/agent monthly or $44.99/agent billed yearly

Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

TeamSupport

Starter

Plan card

Ticketing

Included

Plan card

Up to 5 users

Included

Plan card

AI productivity tools

Included

Plan card

Customer support workflows

Included

Professional

Plan card

Unlimited users

Included

Plan card

Customer intelligence

Included

Plan card

Customer portal

Included

Plan card

Knowledge base

Included

Scale

Plan card

Unlimited users

Included

Plan card

Custom fields

Included

Plan card

Automation

Included

Plan card

Broadcast messaging

Included

Trakdesk

Starter

Plan card

Email-to-ticket

Included

Plan card

Custom domain

Included

Plan card

Time tracking

Included

Plan card

Satisfaction surveys

Included

Professional

Plan card

Multiple SLA policies

Included

Plan card

Multiple ticket forms

Included

Plan card

Custom DKIM

Included

Plan card

Announcements

Included

Business

Plan card

Portal customization

Included

Plan card

Advanced reports

Included

Plan card

Scheduled reports

Included

Plan card

Ticket scheduler

Included

Enterprise

Plan card

Enterprise helpdesk

Included

Plan card

Advanced controls

Included

Plan card

Enterprise reporting

Included

Plan card

Priority support

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

TeamSupport

    • Starter: USD 45 / month with annual commitment
    • Professional: USD 65 / month with annual commitment
    • Scale: USD 85 / month with annual commitment

Trakdesk

    • Starter: USD 11.99 monthly · USD 9.99 / month with annual commitment
    • Professional: USD 19.99 monthly · USD 16.99 / month with annual commitment
    • Business: USD 29.99 monthly · USD 24.99 / month with annual commitment
    • Enterprise: USD 49.99 monthly · USD 44.99 / month with annual commitment