Skip to content

Spiceworks Cloud Help Desk vs TeamSupport

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Spiceworks Cloud Help Desk

USD · US · source: www.spiceworks.com

Plan Pricing Charged by Offer type
Core
Free

Free

Flat · per month Standalone · Free
Premium Highlighted
USD 6 monthly · USD 5 / month with annual commitment

$6/seat/month or $5/seat/month billed annually

Unit · per active employee per month Standalone · Fixed

USD · US · source: www.teamsupport.com

Plan Pricing Charged by Offer type
Starter
USD 45 / month with annual commitment

$45/month billed annually; maximum 5 users

Flat · per month Standalone · Fixed
Professional Highlighted
USD 65 / month with annual commitment

$65/month billed annually

Flat · per month Standalone · Fixed
Scale
USD 85 / month with annual commitment

$85/month billed annually

Flat · per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Spiceworks Cloud Help Desk

Core

Plan card

Admin and technician seats

1–5

Included

Plan card

Ticket and incident tracking

Included

Plan card

Community support

Included

Premium

Plan card

Unlimited seats

Included

Plan card

Tasklists and bulk actions

Included

Plan card

Customizable reporting and ad-free experience

Included

TeamSupport

Starter

Plan card

Ticketing

Included

Plan card

Up to 5 users

Included

Plan card

AI productivity tools

Included

Plan card

Customer support workflows

Included

Professional

Plan card

Unlimited users

Included

Plan card

Customer intelligence

Included

Plan card

Customer portal

Included

Plan card

Knowledge base

Included

Scale

Plan card

Unlimited users

Included

Plan card

Custom fields

Included

Plan card

Automation

Included

Plan card

Broadcast messaging

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Spiceworks Cloud Help Desk

    • Core: Free
    • Premium: USD 6 monthly · USD 5 / month with annual commitment

TeamSupport

    • Starter: USD 45 / month with annual commitment
    • Professional: USD 65 / month with annual commitment
    • Scale: USD 85 / month with annual commitment