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ResolveAI vs Spiceworks Cloud Help Desk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: resolveai.co

Plan Pricing Charged by Offer type
Basic
USD 9 monthly

$ 9 / Month

Flat · / Month Standalone · Fixed
Enhanced
USD 29 monthly

$ 29 / Month

Flat · / Month Standalone · Fixed
Expert
USD 79 monthly

$ 79 / Month

Flat · / Month Standalone · Fixed

Spiceworks Cloud Help Desk

USD · US · source: www.spiceworks.com

Plan Pricing Charged by Offer type
Core
Free

Free

Flat · per month Standalone · Free
Premium Highlighted
USD 6 monthly · USD 5 / month with annual commitment

$6/seat/month or $5/seat/month billed annually

Unit · per active employee per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

ResolveAI

Basic

Highlights

ChatGPT 3.5 turbo

Included

Highlights

20 training data sources Training sources are website pages, files, texts etc that are used to train the AI assistant with your data

Included

Highlights

500K training characters

Included

Highlights

2,000 AI messages / month

Included

Highlights

Human live chat takeover

Included

Highlights

WhatsApp, Messenger, Slack Integrate your chatbot with popular platforms

Included

Highlights

Booking assistant Let AI schedule your meetings

Included

Highlights

Custom AI persona Define chatbot persona and communication style to better align with your company brand and needs

Included

Highlights

API based tools Remote data lookups & triggers during conversations

Included

Enhanced

Highlights

ChatGPT 4 + ChatGPT 3.5 turbo

Included

Highlights

Unlimited training data sources Training sources are website pages, files, texts etc that are used to train the AI assistant with your data

Included

Highlights

5M training characters

Included

Highlights

4,000 AI messages / month

Included

Highlights

Human live chat takeover

Included

Highlights

WhatsApp, Messenger, Slack Integrate your chatbot with popular platforms

Included

Highlights

Booking assistant Let AI schedule your meetings

Included

Highlights

Custom AI persona Define chatbot persona and communication style to better align with your company brand and needs

Included

Highlights

API based tools Remote data lookups & triggers during conversations

Included

Expert

Highlights

ChatGPT 4 + ChatGPT 3.5 turbo

Included

Highlights

Unlimited training data sources Training sources are website pages, files, texts etc that are used to train the AI assistant with your data

Included

Highlights

Unlimited training characters Using your own OpenAI API key, otherwise 10M character limit.

Included

Highlights

Unlimited AI messages / month Using your own OpenAI API key, otherwise 6,000 messages/month limit.

Included

Highlights

Human live chat takeover

Included

Highlights

WhatsApp, Messenger, Slack Integrate your chatbot with popular platforms

Included

Highlights

Booking assistant Let AI schedule your meetings

Included

Highlights

Custom AI persona Define chatbot persona and communication style to better align with your company brand and needs

Included

Highlights

API based tools Remote data lookups & triggers during conversations

Included

Spiceworks Cloud Help Desk

Core

Plan card

Admin and technician seats

1–5

Included

Plan card

Ticket and incident tracking

Included

Plan card

Community support

Included

Premium

Plan card

Unlimited seats

Included

Plan card

Tasklists and bulk actions

Included

Plan card

Customizable reporting and ad-free experience

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

ResolveAI

  1. Source
    • Basic: USD 9 monthly
    • Enhanced: USD 29 monthly
    • Expert: USD 79 monthly

Spiceworks Cloud Help Desk

  1. Source
    • Core: Free
    • Premium: USD 6 monthly · USD 5 / month with annual commitment