Productlane vs Userback

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Productlane

See full pricing history

USD · US · source: productlane.com

Plan	Pricing	Charged by	Offer type
Starter	USD 29 monthly $29 per user/month	Flat · published subscription	Standalone · Fixed
Pro Highlighted	USD 59 monthly $59 per user/month	Flat · published subscription	Standalone · Fixed
Scale	USD 99 monthly $99 per user/month	Flat · published subscription	Standalone · Fixed

Userback

See full pricing history

USD · US · source: userback.io

Plan	Pricing	Charged by	Offer type
Free Forever	Free Free forever	Flat · per month	Standalone · Free
Team	USD 39 monthly · USD 29 / month with annual commitment $39/month or $29/month billed annually	Flat · per month	Standalone · Fixed
Business	USD 99 monthly · USD 79 / month with annual commitment $99/month or $79/month billed annually	Flat · per month	Standalone · Fixed
Business Plus	USD 199 monthly · USD 159 / month with annual commitment $199/month or $159/month billed annually	Flat · per month	Standalone · Fixed
Enterprise	Contact sales Talk to sales	Flat · per month	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Productlane

Starter

Official plan card AI resolutions: 25 included

Limited
Official plan card Shared inbox and live chat: Included
Official plan card Feature requests: Included

Pro

Official plan card AI resolutions: 50 included

Limited
Official plan card Shared Slack inbox: Included
Official plan card Reporting and macros: Included

Scale

Official plan card AI resolutions: 100 included

Limited
Official plan card Customer support portal: Included
Official plan card SSO and SLA policies: Included

Userback

Free Forever

Plan card 2 feedback projects: Included
Plan card 2 seats: Included
Plan card Unlimited feedback collection: Included
Plan card 7-day feedback availability: Included

Team

Plan card 5 feedback projects: Included
Plan card 5 seats: Included
Plan card Unlimited feedback availability: Included
Plan card Feedback-management tools: Included

Business

Plan card 25 feedback projects: Included
Plan card Unlimited seats: Included
Plan card Session replay with feedback: Included
Plan card User surveys: Included

Business Plus

Plan card 50 feedback projects: Included
Plan card Unlimited seats: Included
Plan card Mobile SDK: Included
Plan card Advanced privacy controls: Included

Enterprise

Plan card Unlimited projects: Included
Plan card Single sign-on: Included
Plan card Priority support: Included
Plan card Custom terms: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Productlane

August 27, 2026 Source
- Starter: USD 29 monthly
- Pro: USD 59 monthly
- Scale: USD 99 monthly

Userback

August 27, 2026 Source
- Free Forever: Free
- Team: USD 39 monthly · USD 29 / month with annual commitment
- Business: USD 99 monthly · USD 79 / month with annual commitment
- Business Plus: USD 199 monthly · USD 159 / month with annual commitment
- Enterprise: Contact sales