Skip to content

Pipeline CRM vs Shopmonkey

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: pipelinecrm.com

Plan Pricing Charged by Offer type
Start
USD 29 monthly · USD 25 / month with annual commitment

$29/user/month or $25/user/month billed annually

Seat · per user or agent Standalone · Fixed
Develop
USD 39 monthly · USD 33 / month with annual commitment

$39/user/month or $33/user/month billed annually

Seat · per user or agent Standalone · Fixed
Grow Highlighted
USD 59 monthly · USD 49 / month with annual commitment

$59/user/month or $49/user/month billed annually

Seat · per user or agent Standalone · Fixed
Enterprise
Contact sales

Custom

Seat · per user or agent Standalone · Contact sales

USD · US · source: www.shopmonkey.io

Plan Pricing Charged by Offer type
Basic — default
USD 239 monthly · USD 215 / month with annual commitment

$215 / mo.

Flat · per month Standalone · Fixed
Clever — default
USD 399 monthly · USD 359 / month with annual commitment

$359 / mo.

Flat · per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Pipeline CRM

Start

Plan card

Sales pipeline

Included

Plan card

250 active deals

Included

Plan card

Companies and customers

Included

Plan card

Unlimited file storage

Included

Develop

Plan card

Customer relationship features

Included

Plan card

Project management

Included

Plan card

2,500 active deals

Included

Plan card

Unlimited storage

Included

Grow

Plan card

Process automation

Included

Plan card

Advanced analytics

Included

Plan card

Email solutions

Included

Plan card

Unlimited active deals

Included

Enterprise

Plan card

20 sales pipelines

Included

Plan card

Enterprise controls

Included

Plan card

Custom account capacity

Included

Shopmonkey

Basic — default

Workflow & Operations

User Licenses

3

Included

Workflow & Operations

Dark Mode

Included

Workflow & Operations

Mobile App for iOS/Android

Included

Workflow & Operations

VIN Decode

Included

Workflow & Operations

Vehicle Lookup

Included

Workflow & Operations

User Permissions & Roles

Included

Workflow & Operations

Sign In With Google

Included

Workflow & Operations

Customer Credits

Included

Workflow & Operations

2 Digital Vehicle Inspection Templates

Included

Shop Communication

Centralized Customer Communication

Included

Shop Communication

Unlimited 2-Way SMS and Email

Included

Shop Communication

Message Templates

Included

Shop Communication

Built-In Phone Number

Included

Shop Communication

Internal Notes w/ @ Mentions

Included

Shop Communication

Call Forwarding

Included

CRM Basics

Customer & Vehicle Profiles

Included

CRM Basics

Calendar Appointments

Included

CRM Basics

Automated Appointment Reminders

Included

CRM Basics

Recurring Appointments

Included

CRM Basics

Digital Authorizations

Included

CRM Basics

E-Signatures

Included

CRM Basics

Work Request Form

Included

Parts & Labor

Parts Lookup & Ordering

Included

Parts & Labor

ALLDATA Integration

Included

Parts & Labor

CARFAX Integration

Included

Parts & Labor

PartsTech

Included

Parts & Labor

RepairLink

Included

Parts & Labor

Nexpart

Included

Payments

In-Person Payments

Included

Payments

Cash Tracking & Customer Credits

Included

Payments

Works with Apple Pay & Google Pay

Included

Payments

Online Payments

Included

Payments

Buy Now, Pay Later

Included

Payments

Bulk Invoice Statements

Included

Payments

Fraud Prevention/Dispute Management

Included

Reporting

Access to 30+ Built-In Reports

Included

Reporting

Favorite & Saved Reports

Included

Reporting

Sales & Profitability Reports

Included

Reporting

Estimate, Invoice & ARO Reports

Included

Reporting

Service Writer & Technician Reports

Included

Reporting

Payments & Commission Reports

Included

Reporting

Deferred Services & Customer Reports

Included

Reporting

Digital Vehicle Inspection Reports

Included

Support & Onboarding

Data Migration Assistance

Included

Support & Onboarding

Webinars

Included

Support & Onboarding

Live Chat Support

Included

Support & Onboarding

Email Support

Included

Support & Onboarding

Phone Support

Included

Clever — default

Workflow & Operations

User Licenses

4

Included

Workflow & Operations

Customizable Workflow

Included

Workflow & Operations

Purchase Orders

Included

Workflow & Operations

Time Clock Tracking

Included

Workflow & Operations

Inventory Management

Included

Workflow & Operations

Bulk Inventory Adjustments

Included

Workflow & Operations

Coupons Manager

Excluded

Workflow & Operations

Unlimited Digital Vehicle Inspections

Included

Parts & Labor

MOTOR Parts & Labor

Included

Parts & Labor

QuickBooks Online Integration

Included

Parts & Labor

QuickBooks Desktop Integration

Limited

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Pipeline CRM

  1. Source
    • Start: USD 29 monthly · USD 25 / month with annual commitment
    • Develop: USD 39 monthly · USD 33 / month with annual commitment
    • Grow: USD 59 monthly · USD 49 / month with annual commitment
    • Enterprise: Contact sales

Shopmonkey

  1. Source
    • Basic — default: USD 239 monthly · USD 215 / month with annual commitment
    • Clever — default: USD 399 monthly · USD 359 / month with annual commitment