Otter.ai
Basic
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Highlights
Zoom, MS Teams, and Google Meet
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Included
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AI Chat within and across meetings
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Included
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AI meeting workflows
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Included
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Audio/video file imports
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3 lifetime
Limited -
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Live transcription
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Included
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Speaker identification
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Included
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Audio recording playback
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Included
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Multi-language support
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Included
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iOS and Android apps
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Included
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Monthly transcription minutes
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300
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Otter MCP server
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Included
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Workspace Size
Max workspace members
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5
Limited -
Meeting Templates
AI Meeting Templates
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Standard
Included -
Meeting Templates
Custom AI Meeting Templates
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5 meetings per user
Limited -
Automatic Transcription
Max number of concurrent meetings
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1
Limited -
Automatic Transcription
Meeting & recording transcription monthly limit
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300 minutes per user
Limited -
Automatic Transcription
Imported file transcription monthly limit
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300 minutes per user
Limited -
Automatic Transcription
Max transcription time per conversation
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30 minutes
Limited -
Automatic Transcription
Conversation history
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25 most recent
Limited -
Automatic Transcription
Custom vocabulary
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5 terms
Limited -
Recording & Playback
Playback speeds
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1x
Limited -
Collaboration
Exportable audio, text, and captions
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mp3, txt
Limited -
Collaboration
Max monthly queries for Otter AI Chat
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20 per user (3 per conversation)
Limited -
Collaboration
Synced notes to Salesforce or HubSpot
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Excluded
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Product Support
Email support
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Standard
Included
Pro
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Highlights
In-app recording minutes
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1200
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Advanced AI workflows
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Included
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Audio/video file imports
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10 monthly
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Everything in Basic
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Included
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Max time per meeting
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Up to 90 mins /meeting
Limited -
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Advanced meeting templates
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Included
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Unlimited storage
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Included
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Team vocabulary & taggable speakers
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Included
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Advanced search, export & playback
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Included
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Highlights
Salesforce, HubSpot, Zapier integrations
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Limited
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Workspace Size
Max workspace members
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5 billed users
Limited -
Meeting Templates
AI Meeting Templates
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Advanced
Included -
Meeting Templates
Custom AI Meeting Templates
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15 meetings per user
Limited -
Automatic Transcription
Max number of concurrent meetings
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2
Limited -
Automatic Transcription
Meeting & recording transcription monthly limit
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1,200 minutes per user
Limited -
Automatic Transcription
Imported file transcription monthly limit
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1,200 minutes per user
Limited -
Automatic Transcription
Max transcription time per conversation
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90 minutes
Limited -
Automatic Transcription
Conversation history
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Unlimited
Included -
Automatic Transcription
Custom vocabulary
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Team: 100 names + 100 other terms; User: 100 names + 100 other terms
Limited -
Recording & Playback
Playback speeds
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0.5x, 0.75x, 1x, 1.25x, 1.5x, 1.75x, 2x, 3x, skip silence
Included -
Collaboration
Exportable audio, text, and captions
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mp3, txt, pdf, docx, srt
Included -
Collaboration
Max monthly queries for Otter AI Chat
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50 per user
Limited -
Collaboration
Synced notes to Salesforce or HubSpot
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1 user
Limited -
Product Support
Email support
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Standard
Included
Business
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Highlights
Unlimited meetings + in-app recordings
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Included
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Highlights
Custom AI workflows
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Included
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Highlights
Audio/video file imports
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Unlimited
Included -
Highlights
Everything in Pro
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Included
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Highlights
Max time per meeting
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Up to 4 hours /meeting
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Enhanced admin features
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Included
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Join concurrent meetings
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3
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Prioritized support
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Included
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Workspace Size
Max workspace members
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25 billed users
Limited -
Meeting Templates
AI Meeting Templates
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Advanced
Included -
Meeting Templates
Custom AI Meeting Templates
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30 meetings per user
Limited -
Automatic Transcription
Max number of concurrent meetings
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3
Limited -
Automatic Transcription
Meeting & recording transcription monthly limit
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Unlimited
Included -
Automatic Transcription
Imported file transcription monthly limit
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6,000 minutes per user
Limited -
Automatic Transcription
Max transcription time per conversation
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4 hours
Limited -
Automatic Transcription
Custom vocabulary
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Team: 800 names + 800 other terms; User: 200 names + 200 other terms
Limited -
Collaboration
Exportable audio, text, and captions
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mp3, txt, pdf, docx, srt; bulk export
Included -
Collaboration
Max monthly queries for Otter AI Chat
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200 per user
Limited -
Collaboration
Synced notes to Salesforce or HubSpot
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5 users
Limited -
Administration & Security
2-factor authentication
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Authenticator app, SMS (US/Canada only)
Included -
Product Support
Email support
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Prioritized
Included
Enterprise
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Highlights
Unlimited custom AI workflows
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Included
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Highlights
Otter Sales Notetaker
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Included
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Highlights
Custom integrations (CRM, dialers)
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Included
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Highlights
Everything in Business
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Included
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Highlights
SSO, SCIM, Domain Capture
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Included
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Highlights
Enterprise-grade security & controls
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Included
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Highlights
HIPAA compliance
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Limited
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Otter API & Webhooks
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Included
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Highlights
Video replay for Zoom and Google Meet
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Included
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Highlights
AI Chat with Gmail, Google Drive, Notion, Jira
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Included
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Highlights
Customer Success Program
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Included
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Workspace Size
Max workspace members
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Unlimited
Included -
Meeting Templates
AI Meeting Templates
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Advanced
Included -
Meeting Templates
Custom AI Meeting Templates
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Unlimited
Included -
Automatic Transcription
Max number of concurrent meetings
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3
Limited -
Automatic Transcription
Meeting & recording transcription monthly limit
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Unlimited
Included -
Automatic Transcription
Imported file transcription monthly limit
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6,000 minutes per user
Limited -
Automatic Transcription
Max transcription time per conversation
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4 hours
Limited -
Collaboration
Synced notes to Salesforce or HubSpot
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Unlimited
Included -
Product Support
Email support
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Prioritized
Included