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MyLiveChat vs Spiceworks Cloud Help Desk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.mylivechat.com

Plan Pricing Charged by Offer type
Free
Free

$0/month

Seat · per user per month Standalone · Free
Starter
USD 15 monthly

$15/month billed monthly

Seat · per user per month Standalone · Fixed
Basic Highlighted
USD 29 monthly

$29/month billed monthly

Seat · per user per month Standalone · Fixed
Corporate
USD 59 monthly

$59/month billed monthly

Seat · per user per month Standalone · Fixed
Enterprise
USD 99 monthly

$99+/month billed monthly

Seat · per user per month Standalone · Starting at

Spiceworks Cloud Help Desk

USD · US · source: www.spiceworks.com

Plan Pricing Charged by Offer type
Core
Free

Free

Flat · per month Standalone · Free
Premium Highlighted
USD 6 monthly · USD 5 / month with annual commitment

$6/seat/month or $5/seat/month billed annually

Unit · per active employee per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

MyLiveChat

Free

Plan card

1 live agent

Included

Plan card

Unlimited chats

Included

Plan card

100+ chat themes

Included

Plan card

3 years of history

Included

Starter

Plan card

1 agent

Included

Plan card

Unlimited websites and chats

Included

Plan card

Custom chat branding

Included

Plan card

3 years of history

Included

Basic

Plan card

2 to 4 seats

Included

Plan card

Unlimited agents and departments

Included

Plan card

Unlimited websites

Included

Plan card

5 years of history

Included

Corporate

Plan card

5 to 9 seats

Included

Plan card

Unlimited chats

Included

Plan card

Operations coverage

Included

Plan card

5 years of history

Included

Enterprise

Plan card

10 or more seats

Included

Plan card

Unlimited agents

Included

Plan card

Unlimited websites

Included

Plan card

15 years of history

Included

Spiceworks Cloud Help Desk

Core

Plan card

Admin and technician seats

1–5

Included

Plan card

Ticket and incident tracking

Included

Plan card

Community support

Included

Premium

Plan card

Unlimited seats

Included

Plan card

Tasklists and bulk actions

Included

Plan card

Customizable reporting and ad-free experience

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

MyLiveChat

  1. Source
    • Free: Free
    • Starter: USD 15 monthly
    • Basic: USD 29 monthly
    • Corporate: USD 59 monthly
    • Enterprise: USD 99 monthly

Spiceworks Cloud Help Desk

  1. Source
    • Core: Free
    • Premium: USD 6 monthly · USD 5 / month with annual commitment