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Mojo Helpdesk vs Talkdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Mojo Helpdesk

USD · US · source: www.mojohelpdesk.com

Plan Pricing Charged by Offer type
Team
USD 14 monthly · USD 12.6 / month with annual commitment

$14/agent/month with 10% annual savings

Seat · per user per month Standalone · Fixed
Business Highlighted
USD 24 monthly · USD 21.6 / month with annual commitment

$24/agent/month with 10% annual savings

Seat · per user per month Standalone · Fixed
Enterprise
USD 34 monthly · USD 30.6 / month with annual commitment

$34/agent/month with 10% annual savings

Seat · per user per month Standalone · Fixed

USD · US · source: www.talkdesk.com

Plan Pricing Charged by Offer type
Digital Essentials
USD 85 monthly

$85 USD per user, per month

Seat · per user or agent Standalone · Fixed
Voice Essentials
USD 105 monthly

$105 USD per user, per month

Seat · per user or agent Standalone · Fixed
Elite
USD 165 monthly

$165 USD per user, per month

Seat · per user or agent Standalone · Fixed
Industry Experience Clouds
USD 225 monthly

$225 USD per user, per month

Seat · per user or agent Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Mojo Helpdesk

Team

Plan card

Up to 25 agents

Included

Plan card

Unlimited tickets

Included

Plan card

Email integration

Included

Plan card

Ticket history

Included

Business

Plan card

Up to 100 agents

Included

Plan card

Agent permissions

Included

Plan card

Escalation rules

Included

Plan card

Advanced automation

Included

Enterprise

Plan card

Unlimited agents

Included

Plan card

HIPAA compliance

Included

Plan card

Advanced SLA monitoring

Included

Plan card

Mission-critical helpdesk

Included

Talkdesk

Digital Essentials

Plan card

Email, chat, SMS, and social messaging

Included

Plan card

Studio and routing

Included

Plan card

API access

Included

Plan card

Real-time dashboards

Included

Voice Essentials

Plan card

Voice engagement

Included

Plan card

Speech recognition

Included

Plan card

Voicemail transcription

Included

Plan card

Business intelligence

Included

Elite

Plan card

Custom reporting

Included

Plan card

Screen recording

Included

Plan card

Performance management

Included

Plan card

Workforce management

Included

Industry Experience Clouds

Plan card

Elite capabilities

Included

Plan card

Industry-specific configurations

Included

Plan card

Financial-services, healthcare, retail, and travel options

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Mojo Helpdesk

  1. Source
    • Team: USD 14 monthly · USD 12.6 / month with annual commitment
    • Business: USD 24 monthly · USD 21.6 / month with annual commitment
    • Enterprise: USD 34 monthly · USD 30.6 / month with annual commitment

Talkdesk

  1. Source
    • Digital Essentials: USD 85 monthly
    • Voice Essentials: USD 105 monthly
    • Elite: USD 165 monthly
    • Industry Experience Clouds: USD 225 monthly