Mojo Helpdesk vs Support Hero

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Mojo Helpdesk

See full pricing history

USD · US · source: www.mojohelpdesk.com

Plan	Pricing	Charged by	Offer type
Team	USD 14 monthly · USD 12.6 / month with annual commitment $14/agent/month with 10% annual savings	Seat · per user per month	Standalone · Fixed
Business Highlighted	USD 24 monthly · USD 21.6 / month with annual commitment $24/agent/month with 10% annual savings	Seat · per user per month	Standalone · Fixed
Enterprise	USD 34 monthly · USD 30.6 / month with annual commitment $34/agent/month with 10% annual savings	Seat · per user per month	Standalone · Fixed

Support Hero

See full pricing history

USD · US · source: www.supporthero.com

Plan	Pricing	Charged by	Offer type
Small	USD 49 monthly $49/month	Usage · per stated usage allowance	Standalone · Fixed
Medium Highlighted	USD 99 monthly $99/month	Usage · per stated usage allowance	Standalone · Fixed
Large	USD 199 monthly $199/month	Usage · per stated usage allowance	Standalone · Fixed
Enterprise	Contact sales Contact us	Usage · per stated usage allowance	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Mojo Helpdesk

Team

Plan card Up to 25 agents: Included
Plan card Unlimited tickets: Included
Plan card Email integration: Included
Plan card Ticket history: Included

Business

Plan card Up to 100 agents: Included
Plan card Agent permissions: Included
Plan card Escalation rules: Included
Plan card Advanced automation: Included

Enterprise

Plan card Unlimited agents: Included
Plan card HIPAA compliance: Included
Plan card Advanced SLA monitoring: Included
Plan card Mission-critical helpdesk: Included

Support Hero

Small

Plan card 1 admin: Included
Plan card 1 language: Included
Plan card Unlimited articles: Included
Plan card 7-day analytics: Included

Medium

Plan card 3 admins: Included
Plan card 2 languages: Included
Plan card Unlimited articles: Included
Plan card Support integrations: Included

Large

Plan card 8 admins: Included
Plan card 4 languages: Included
Plan card Advanced analytics: Included
Plan card Priority support: Included

Enterprise

Plan card Unlimited admins: Included
Plan card Unlimited languages: Included
Plan card Unlimited articles: Included
Plan card Enterprise support: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Mojo Helpdesk

August 27, 2026 Source
- Team: USD 14 monthly · USD 12.6 / month with annual commitment
- Business: USD 24 monthly · USD 21.6 / month with annual commitment
- Enterprise: USD 34 monthly · USD 30.6 / month with annual commitment

Support Hero

August 27, 2026 Source
- Small: USD 49 monthly
- Medium: USD 99 monthly
- Large: USD 199 monthly
- Enterprise: Contact sales