Mojo Helpdesk vs Respond.io

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Mojo Helpdesk

See full pricing history

USD · US · source: www.mojohelpdesk.com

Plan	Pricing	Charged by	Offer type
Team	USD 14 monthly · USD 12.6 / month with annual commitment $14/agent/month with 10% annual savings	Seat · per user per month	Standalone · Fixed
Business Highlighted	USD 24 monthly · USD 21.6 / month with annual commitment $24/agent/month with 10% annual savings	Seat · per user per month	Standalone · Fixed
Enterprise	USD 34 monthly · USD 30.6 / month with annual commitment $34/agent/month with 10% annual savings	Seat · per user per month	Standalone · Fixed

Respond.io

See full pricing history

USD · US · source: respond.io

Plan	Pricing	Charged by	Offer type
Starter	USD 99 monthly · USD 79 / month with annual commitment $ 79 /month $1,188 $948/yr (billed yearly)	Unit · Monthly Active Contacts	Standalone · Fixed
Growth Highlighted	USD 199 monthly · USD 159 / month with annual commitment $ 159 /month $2,388 $1,908/yr (billed yearly)	Unit · Monthly Active Contacts	Standalone · Fixed
Advanced	USD 349 monthly · USD 279 / month with annual commitment $ 279 /month $4,188 $3,348/yr (billed yearly)	Unit · Monthly Active Contacts	Standalone · Fixed
Enterprise	Contact sales Custom	Unit · Monthly Active Contacts	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Mojo Helpdesk

Team

Plan card Up to 25 agents: Included
Plan card Unlimited tickets: Included
Plan card Email integration: Included
Plan card Ticket history: Included

Business

Plan card Up to 100 agents: Included
Plan card Agent permissions: Included
Plan card Escalation rules: Included
Plan card Advanced automation: Included

Enterprise

Plan card Unlimited agents: Included
Plan card HIPAA compliance: Included
Plan card Advanced SLA monitoring: Included
Plan card Mission-critical helpdesk: Included

Respond.io

Starter

Usage Users: 5

Included
Usage Monthly Active Contacts: Unlimited

Included
Usage AI Credits: 5,000

Included
Inbox & Contacts Team & Custom Inboxes: Included
Inbox & Contacts Mobile App: Included
AI & Automation AI Prompt: Included
AI & Automation AI Assist: Included
Reports Basic Reports: Included
Platform & Security Two-Factor Authentication (2FA): Included
Integrations Growth Widgets: Included

Growth

Usage Users: 10

Included
Usage Monthly Active Contacts: Starts with 1,000

Included
Usage AI Credits: Starts with 10,000

Included
Broadcasts Broadcasts: Included
AI & Automation Workflows automation: Included
AI & Automation AI Agents: Included
Reports Advanced Reports: Included
Integrations Zapier & Make Integrations: Included
Integrations Developer API: Included

Advanced

Usage Users: 10

Included
Usage Monthly Active Contacts: Starts with 1,000

Included
Usage AI Credits: Starts with 20,000

Included
Platform & Security Mask Phone Number & Email Address: Included
Platform & Security Multiple Workspaces: Included
Integrations HTTP Requests in Workflows: Included
Integrations Incoming & Outgoing Webhooks: Included
Platform & Security Single Sign-On (SSO): Included
Channels Custom Channels: Included

Enterprise

Usage Users: Unlimited

Included
Usage Monthly Active Contacts: Custom

Included
Usage AI Credits: Starts with 40,000

Included
Highlights Unlimited Users: Included
Highlights Higher limit of workspaces: Included
Highlights Higher API rate limits: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Mojo Helpdesk

August 27, 2026 Source
- Team: USD 14 monthly · USD 12.6 / month with annual commitment
- Business: USD 24 monthly · USD 21.6 / month with annual commitment
- Enterprise: USD 34 monthly · USD 30.6 / month with annual commitment

Respond.io

August 27, 2026 Source
- Starter: USD 99 monthly · USD 79 / month with annual commitment
- Growth: USD 199 monthly · USD 159 / month with annual commitment
- Advanced: USD 349 monthly · USD 279 / month with annual commitment
- Enterprise: Contact sales
August 27, 2026 Source
- starter — default: USD 79 monthly · USD 79 / month with annual commitment
- growth — default: USD 159 monthly · USD 159 / month with annual commitment
- advanced — default: USD 279 monthly · USD 279 / month with annual commitment