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Mojo Helpdesk vs Re:amaze

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Mojo Helpdesk

USD · US · source: www.mojohelpdesk.com

Plan Pricing Charged by Offer type
Team
USD 14 monthly · USD 12.6 / month with annual commitment

$14/agent/month with 10% annual savings

Seat · per user per month Standalone · Fixed
Business Highlighted
USD 24 monthly · USD 21.6 / month with annual commitment

$24/agent/month with 10% annual savings

Seat · per user per month Standalone · Fixed
Enterprise
USD 34 monthly · USD 30.6 / month with annual commitment

$34/agent/month with 10% annual savings

Seat · per user per month Standalone · Fixed

USD · US · source: www.reamaze.com

Plan Pricing Charged by Offer type
Basic — default
USD 29 monthly · USD 26.1 / month with annual commitment

$29 $26.10 per Team Member per Month billed Annually

Seat · per Team Member per Month Standalone · Fixed
Pro — default Highlighted
USD 49 monthly · USD 44.1 / month with annual commitment

$49 $44.10 per Team Member per Month billed Annually

Seat · per Team Member per Month Standalone · Fixed
Plus — default
USD 69 monthly · USD 62.1 / month with annual commitment

$69 $62.10 per Team Member per Month billed Annually

Seat · per Team Member per Month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Mojo Helpdesk

Team

Plan card

Up to 25 agents

Included

Plan card

Unlimited tickets

Included

Plan card

Email integration

Included

Plan card

Ticket history

Included

Business

Plan card

Up to 100 agents

Included

Plan card

Agent permissions

Included

Plan card

Escalation rules

Included

Plan card

Advanced automation

Included

Enterprise

Plan card

Unlimited agents

Included

Plan card

HIPAA compliance

Included

Plan card

Advanced SLA monitoring

Included

Plan card

Mission-critical helpdesk

Included

Re:amaze

Basic — default

Highlights

Unlimited Email Inboxes

Included

Highlights

Live Chat

Included

Highlights

Social Media Channels

Included

Highlights

Public/Internal FAQ

Included

Highlights

Workflow Automation (Macros)

Included

Highlights

Response Templates

Included

Highlights

Website Integration

Included

Highlights

Chatbots

Included

Highlights

Cues (Proactive Messages)

Included

Highlights

Basic Reporting

Included

Highlights

Re:amaze AI Agent

5 resolutions per month per user included. $0.85 per additional resolution.

Included

Pro — default

Highlights

All of the features in Basic

Included

Highlights

Manage Multiple Brands in one Account

Included

Highlights

Live View of Site Visitors

Included

Highlights

Advanced Reporting

Included

Highlights

SMS and Voice Channels

Included

Highlights

Custom Hosted Domain

Included

Highlights

Customizable Email Appearance

Included

Highlights

AI Intents

Included

Highlights

Status Page

Included

Highlights

Re:amaze AI Agent

10 resolutions per month per user included. $0.85 per additional resolution.

Included

Plus — default

Highlights

All of the features in Pro

Included

Highlights

Peek (Live Screensharing)

Included

Highlights

Departments (Staff Groups)

Included

Highlights

Staff Performance Reporting

Included

Highlights

Staff Shifts and Vacation Days

Included

Highlights

Customizable Staff Roles

Included

Highlights

Customer Satisfaction Ratings

Included

Highlights

In-Chat Video Calls

Included

Highlights

Optional Classic Chat Mode

Included

Highlights

FAQ Article Edit History

Included

Highlights

Re:amaze AI Agent

20 resolutions per month per user included. $0.85 per additional resolution.

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Mojo Helpdesk

  1. Source
    • Team: USD 14 monthly · USD 12.6 / month with annual commitment
    • Business: USD 24 monthly · USD 21.6 / month with annual commitment
    • Enterprise: USD 34 monthly · USD 30.6 / month with annual commitment

Re:amaze

  1. Source
    • Basic — default: USD 29 monthly · USD 26.1 / month with annual commitment
    • Pro — default: USD 49 monthly · USD 44.1 / month with annual commitment
    • Plus — default: USD 69 monthly · USD 62.1 / month with annual commitment