Missive vs Spiceworks Cloud Help Desk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Missive

See full pricing history

USD · US · source: missiveapp.com

Plan	Pricing	Charged by	Offer type
Starter	USD 14 / month with annual commitment $14/user/month billed yearly	Unit · per user per month, billed yearly	Standalone · Fixed
Productive Highlighted	USD 24 / month with annual commitment $24/user/month billed yearly	Unit · per user per month, billed yearly	Standalone · Fixed
Business	USD 36 / month with annual commitment $36/user/month billed yearly	Unit · per user per month, billed yearly	Standalone · Fixed

Spiceworks Cloud Help Desk

See full pricing history

USD · US · source: www.spiceworks.com

Plan	Pricing	Charged by	Offer type
Core	Free Free	Flat · per month	Standalone · Free
Premium Highlighted	USD 6 monthly · USD 5 / month with annual commitment $6/seat/month or $5/seat/month billed annually	Unit · per active employee per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Missive

Starter

Plan card Email, SMS, and social accounts: Included
Plan card Team spaces and inboxes: Included
Plan card Conversations and tasks: Included

Productive

Plan card Users: Up to 50

Included
Plan card Rules and automations: Included
Plan card Basic analytics and API access: Included

Business

Plan card SAML single sign-on: Included
Plan card IP restrictions: Included
Plan card Advanced analytics and personalized onboarding: Included

Spiceworks Cloud Help Desk

Core

Plan card Admin and technician seats: 1–5

Included
Plan card Ticket and incident tracking: Included
Plan card Community support: Included

Premium

Plan card Unlimited seats: Included
Plan card Tasklists and bulk actions: Included
Plan card Customizable reporting and ad-free experience: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Missive

August 27, 2026 Source
- Starter: USD 14 / month with annual commitment
- Productive: USD 24 / month with annual commitment
- Business: USD 36 / month with annual commitment

Spiceworks Cloud Help Desk

August 27, 2026 Source
- Core: Free
- Premium: USD 6 monthly · USD 5 / month with annual commitment