Lookback vs Userback

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Lookback

See full pricing history

USD · US · source: www.lookback.com

Plan	Pricing	Charged by	Offer type
Freelance — default	USD 24.916667 monthly · USD 24.916667 / month with annual commitment $299 /year	Flat · per year	Standalone · Fixed
Team — default Highlighted	USD 148.5 monthly · USD 148.5 / month with annual commitment $1,782 /year	Flat · per year	Standalone · Fixed
Insights Hub — default	USD 343.5 monthly · USD 343.5 / month with annual commitment $4,122 /year	Flat · per year	Standalone · Fixed

Userback

See full pricing history

USD · US · source: userback.io

Plan	Pricing	Charged by	Offer type
Free Forever	Free Free forever	Flat · per month	Standalone · Free
Team	USD 39 monthly · USD 29 / month with annual commitment $39/month or $29/month billed annually	Flat · per month	Standalone · Fixed
Business	USD 99 monthly · USD 79 / month with annual commitment $99/month or $79/month billed annually	Flat · per month	Standalone · Fixed
Business Plus	USD 199 monthly · USD 159 / month with annual commitment $199/month or $159/month billed annually	Flat · per month	Standalone · Fixed
Enterprise	Contact sales Talk to sales	Flat · per month	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Lookback

Freelance — default

Highlights Sessions: 10 sessions

Included
Highlights Panel participants included: 1 panel participant included

Included
Highlights Bring your own participants: free

Included
Highlights Additional participant recruitment fee: $49 each

Limited
Highlights Core features: All core features

Included
Highlights Seats: Solo seat

Included
Highlights Guests: Unlimited guests

Included
Highlights Support: Chat support

Included

Team — default

Highlights Sessions: 100 sessions

Included
Highlights Panel participants included: 10 panel participants included

Included
Highlights Bring your own participants: free

Included
Highlights Additional participant recruitment fee: $38 each

Limited
Highlights Core features: All core features

Included
Highlights Seats: 10 collaborators

Included
Highlights Guests: Unlimited guests

Included
Highlights Support: Chat support

Included
Highlights Security: Self-Assess

Included

Insights Hub — default

Highlights Sessions: 300 sessions

Included
Highlights Panel participants included: 30 panel participants included

Included
Highlights Bring your own participants: free

Included
Highlights Additional participant recruitment fee: $31 each

Limited
Highlights Core features: All core features

Included
Highlights Seats: 30 collaborators

Included
Highlights Guests: Unlimited guests

Included
Highlights Support: Priority chat support

Included
Highlights Security: Assessment Assist

Included

Userback

Free Forever

Plan card 2 feedback projects: Included
Plan card 2 seats: Included
Plan card Unlimited feedback collection: Included
Plan card 7-day feedback availability: Included

Team

Plan card 5 feedback projects: Included
Plan card 5 seats: Included
Plan card Unlimited feedback availability: Included
Plan card Feedback-management tools: Included

Business

Plan card 25 feedback projects: Included
Plan card Unlimited seats: Included
Plan card Session replay with feedback: Included
Plan card User surveys: Included

Business Plus

Plan card 50 feedback projects: Included
Plan card Unlimited seats: Included
Plan card Mobile SDK: Included
Plan card Advanced privacy controls: Included

Enterprise

Plan card Unlimited projects: Included
Plan card Single sign-on: Included
Plan card Priority support: Included
Plan card Custom terms: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Lookback

August 27, 2026 Source
- Freelance — default: USD 24.916667 monthly · USD 24.916667 / month with annual commitment
- Team — default: USD 148.5 monthly · USD 148.5 / month with annual commitment
- Insights Hub — default: USD 343.5 monthly · USD 343.5 / month with annual commitment

Userback

August 27, 2026 Source
- Free Forever: Free
- Team: USD 39 monthly · USD 29 / month with annual commitment
- Business: USD 99 monthly · USD 79 / month with annual commitment
- Business Plus: USD 199 monthly · USD 159 / month with annual commitment
- Enterprise: Contact sales