KnowledgeOwl vs ScreenSteps

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

KnowledgeOwl

See full pricing history

USD · US · source: www.knowledgeowl.com

Plan	Pricing	Charged by	Offer type
Basic	USD 100 monthly $100 / month Includes 1 knowledge base and 1 author. Add more as you grow for $25/author, $50/KB	Flat · Includes 1 knowledge base and 1 author	Standalone · Fixed
Pro — OWL'S CHOICE Highlighted	USD 250 monthly $250 / month Includes 1 knowledge base and 1 author. Add more as you grow for $25/author, $50/KB	Flat · Includes 1 knowledge base and 1 author	Standalone · Fixed
Business	USD 500 monthly $500 / month Includes 1 knowledge base and 1 author. Add more as you grow for $25/author, $50/KB	Flat · Includes 1 knowledge base and 1 author	Standalone · Fixed
Enterprise	USD 1250 monthly $1,250 /mo	Flat · Custom	Standalone · Starting at

ScreenSteps

See full pricing history

USD · US · source: www.screensteps.com

Plan	Pricing	Charged by	Offer type
Operations Standard	USD 500 / month with annual commitment Starting at $6,000/year	Flat · starting per month billed annually	Standalone · Starting at
Operations AI Highlighted	USD 750 / month with annual commitment Starting at $9,000/year	Flat · starting per month billed annually	Standalone · Starting at
Enterprise	Contact sales Custom pricing	Flat · custom pricing	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

KnowledgeOwl

Basic

Basics Articles: Up to 1,000

Limited
Basics Authors: 1

Limited
Basics Knowledge bases: 1

Limited
Basics AI credits: 100

Limited
Basics Owl Analytics: 45 days of data

Limited
Services World-class onboarding: Monthly 1:1 call

Included

Pro — OWL'S CHOICE

Basics Articles: Up to 2,500

Limited
Basics Authors: 1

Limited
Basics Knowledge bases: 1

Limited
Basics AI credits: 500

Limited
Basics Owl Analytics: 90 days of data + reader reports

Limited
Services World-class onboarding: Bi-weekly 1:1 call

Included

Business

Basics Articles: Up to 5,000

Limited
Basics Authors: 1

Limited
Basics Knowledge bases: 1

Limited
Basics AI credits: 1,000

Limited
Basics Owl Analytics: 450 days of data + reader reports

Limited
Services World-class onboarding: Weekly 1:1 call

Included
Services Guaranteed uptime SLAs: 99.5%

Included

Enterprise

Basics Articles: Custom

Limited
Basics Authors: Custom

Limited
Basics Knowledge bases: Custom

Limited
Basics AI credits: 10,000

Limited
Basics Owl Analytics: Unlimited data + reader reports

Included
Services Dedicated account management: Included
Services Custom terms and conditions: Included
Services Guaranteed uptime SLAs: 99.9%

Included

ScreenSteps

Operations Standard

Plan card Procedures and articles: Included
Plan card Decision trees: Included
Plan card Checklists: Included
Plan card Change notifications: Included

Operations AI

Plan card AI knowledge capture: Included
Plan card AI content optimization: Included
Plan card AI Smart Search: Included
Plan card ScreenSteps Sidekick: Included

Enterprise

Plan card Advanced governance: Included
Plan card Enterprise identity management: Included
Plan card Custom AI prompts: Included
Plan card 5 custom domains: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

KnowledgeOwl

September 21, 2026
Official pricing page
- Basic: USD 100 monthly
- Pro — OWL'S CHOICE: USD 250 monthly
- Business: USD 500 monthly
- Enterprise: USD 1250 monthly
August 27, 2026
Official pricing page
- Basic: USD 100 monthly
- Pro: USD 250 monthly
- Business: USD 500 monthly

ScreenSteps

August 27, 2026
Official pricing page
- Operations Standard: USD 500 / month with annual commitment
- Operations AI: USD 750 / month with annual commitment
- Enterprise: Contact sales