Keeping vs Pure Chat

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Keeping

See full pricing history

USD · US · source: www.keeping.com

Plan	Pricing	Charged by	Offer type
Essentials	USD 19 monthly · USD 14 / month with annual commitment $19/user/month or $14/user/month annually	Seat · per user or agent	Standalone · Fixed
Advanced	USD 29 monthly · USD 24 / month with annual commitment $29/user/month or $24/user/month annually	Seat · per user or agent	Standalone · Fixed
HIPAA	USD 59 monthly · USD 49 / month with annual commitment $59/user/month or $49/user/month annually	Seat · per user or agent	Standalone · Fixed

Pure Chat

See full pricing history

USD · US · source: purechat.com

Plan	Pricing	Charged by	Offer type
Growth	USD 49 monthly · USD 39 / month with annual commitment $49/month monthly or $39/month paid annually	Flat · per month	Standalone · Fixed
Pro	USD 99 monthly · USD 79 / month with annual commitment $99/month monthly or $79/month paid annually	Flat · per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Keeping

Essentials

Plan card 2 shared mailboxes: Included
Plan card Autoresponder: Included
Plan card Email support: Included

Advanced

Plan card Unlimited shared mailboxes: Included
Plan card Automations: Included
Plan card Integrations: Included
Plan card Custom fields: Included

HIPAA

Plan card SLA uptime guarantee: Included
Plan card Dedicated account manager: Included
Plan card HIPAA compliance: Included
Plan card Executed BAA: Included

Pure Chat

Growth

Plan card 4 users/operators included: Included
Plan card 1 website: Included
Plan card 100 SMS notifications: Included
Plan card Unlimited chats: Included

Pro

Plan card 10 users/operators included: Included
Plan card Unlimited websites: Included
Plan card 1,000 SMS notifications: Included
Plan card Remove Pure Chat branding: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Keeping

August 27, 2026 Source
- Essentials: USD 19 monthly · USD 14 / month with annual commitment
- Advanced: USD 29 monthly · USD 24 / month with annual commitment
- HIPAA: USD 59 monthly · USD 49 / month with annual commitment

Pure Chat

August 27, 2026 Source
- Growth: USD 49 monthly · USD 39 / month with annual commitment
- Pro: USD 99 monthly · USD 79 / month with annual commitment