Keeping vs ProProfs Live Chat

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Keeping

See full pricing history

USD · US · source: www.keeping.com

Plan	Pricing	Charged by	Offer type
Essentials	USD 19 monthly · USD 14 / month with annual commitment $19/user/month or $14/user/month annually	Seat · per user or agent	Standalone · Fixed
Advanced	USD 29 monthly · USD 24 / month with annual commitment $29/user/month or $24/user/month annually	Seat · per user or agent	Standalone · Fixed
HIPAA	USD 59 monthly · USD 49 / month with annual commitment $59/user/month or $49/user/month annually	Seat · per user or agent	Standalone · Fixed

ProProfs Live Chat

See full pricing history

USD · US · source: www.proprofschat.com

Plan	Pricing	Charged by	Offer type
FREE PLAN	Free FREE PLAN	Flat	Standalone · Free

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Keeping

Essentials

Plan card 2 shared mailboxes: Included
Plan card Autoresponder: Included
Plan card Email support: Included

Advanced

Plan card Unlimited shared mailboxes: Included
Plan card Automations: Included
Plan card Integrations: Included
Plan card Custom fields: Included

HIPAA

Plan card SLA uptime guarantee: Included
Plan card Dedicated account manager: Included
Plan card HIPAA compliance: Included
Plan card Executed BAA: Included

ProProfs Live Chat

FREE PLAN

Highlights forever free for a single operator: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Keeping

August 27, 2026 Source
- Essentials: USD 19 monthly · USD 14 / month with annual commitment
- Advanced: USD 29 monthly · USD 24 / month with annual commitment
- HIPAA: USD 59 monthly · USD 49 / month with annual commitment

ProProfs Live Chat

August 27, 2026 Source
- FREE PLAN: Free