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Keeping vs Lorikeet

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.keeping.com

Plan Pricing Charged by Offer type
Essentials
USD 19 monthly · USD 14 / month with annual commitment

$19/user/month or $14/user/month annually

Seat · per user or agent Standalone · Fixed
Advanced
USD 29 monthly · USD 24 / month with annual commitment

$29/user/month or $24/user/month annually

Seat · per user or agent Standalone · Fixed
HIPAA
USD 59 monthly · USD 49 / month with annual commitment

$59/user/month or $49/user/month annually

Seat · per user or agent Standalone · Fixed

USD · US · source: www.lorikeetcx.ai

Plan Pricing Charged by Offer type
Start — default
USD 1500 monthly · USD 1500 / month with annual commitment

$1,500 / month paid annually

Flat · per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Keeping

Essentials

Plan card

2 shared mailboxes

Included

Plan card

Autoresponder

Included

Plan card

Email support

Included

Advanced

Plan card

Unlimited shared mailboxes

Included

Plan card

Automations

Included

Plan card

Integrations

Included

Plan card

Custom fields

Included

HIPAA

Plan card

SLA uptime guarantee

Included

Plan card

Dedicated account manager

Included

Plan card

HIPAA compliance

Included

Plan card

Executed BAA

Included

Lorikeet

Start — default

Highlights

Credits per year

18,000 credits per year

Included

Highlights

Credits for Chat, email, SMS resolution

0.95

Included

Highlights

Voice resolution price

1.50

Included

Highlights

Routing or analytics tagging, per ticket

0.30

Included

Highlights

Automated QA, per ticket

0.30

Included

Highlights

Per seat charges

None

Included

Highlights

Implementation or platform fees

Included

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Keeping

  1. Source
    • Essentials: USD 19 monthly · USD 14 / month with annual commitment
    • Advanced: USD 29 monthly · USD 24 / month with annual commitment
    • HIPAA: USD 59 monthly · USD 49 / month with annual commitment

Lorikeet

  1. Source
    • Start — default: USD 1500 monthly · USD 1500 / month with annual commitment