Kayako vs UVdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Kayako

See full pricing history

USD · US · source: kayako.com

Plan	Pricing	Charged by	Offer type
Kay AI Agent	USD 1 monthly $1 per fully resolved ticket	Usage · per stated usage allowance	Standalone · Usage based
Kayako One	Contact sales Talk to a pricing expert	Flat · per month	Standalone · Contact sales

UVdesk

See full pricing history

USD · US · source: www.uvdesk.com

Plan	Pricing	Charged by	Offer type
Basic	USD 8 / month with annual commitment $8 charged per agent per month when billed annually or $11 month to monthMinimum 2 Agents	Seat · per agent per month when billed annually or $11 month	Standalone · Fixed
Pro	USD 15 / month with annual commitment $15 charged per agent per month when billed annually or $18 month-to-month Minimum 2 Agents	Seat · per agent per month when billed annually or $18 month-	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Kayako

Kay AI Agent

Plan card AI issue resolution: Included
Plan card No seat fees: Included
Plan card No setup fees: Included
Plan card No charge for escalations: Included

Kayako One

Plan card Unified inbox: Included
Plan card Ticketing system: Included
Plan card Knowledge base: Included
Plan card Live chat widget: Included

UVdesk

Basic

Highlights Number of agent(s): Included

Pro

Highlights Number of agent(s): Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Kayako

August 27, 2026 Source
- Kay AI Agent: USD 1 monthly
- Kayako One: Contact sales

UVdesk

August 27, 2026 Source
- Basic: USD 8 / month with annual commitment
- Pro: USD 15 / month with annual commitment