Jitbit Helpdesk vs Zammad Hosted

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Jitbit Helpdesk

See full pricing history

USD · US · source: www.jitbit.com

Plan	Pricing	Charged by	Offer type
Freelancer	USD 29 monthly $29 /month	Flat · /month	Standalone · Fixed
Startup	USD 69 monthly $69 /month	Flat · /month	Standalone · Fixed
Company	USD 129 monthly $129 /month	Flat · /month	Standalone · Fixed
Enterprise	USD 249 monthly $249 /month	Flat · /month	Standalone · Fixed

Zammad Hosted

See full pricing history

EUR · US · source: zammad.com

Plan	Pricing	Charged by	Offer type
Starter v2	EUR 9 monthly · EUR 7 / month with annual commitment €9/agent/month or €7/agent/month billed annually	Unit · per agent per month	Standalone · Fixed
Professional v2 Highlighted	EUR 18 monthly · EUR 16 / month with annual commitment €18/agent/month or €16/agent/month billed annually	Unit · per agent per month	Standalone · Fixed
Plus v2	EUR 27 monthly · EUR 25 / month with annual commitment €27/agent/month or €25/agent/month billed annually	Unit · per agent per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Jitbit Helpdesk

Freelancer

Highlights 1 agent: Included
Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included

Startup

Highlights 4 agents: Included
Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included

Company

Highlights 7 agents: Included
Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included
Highlights Downloadable backup: Included
Highlights Hide "powered by Jitbit": Included

Enterprise

Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included
Highlights Downloadable backup: Included
Highlights Hide "powered by Jitbit": Included
Highlights Expedited support: Included
Highlights HIPAA compliance, BAA: Included

Zammad Hosted

Starter v2

Plan card Agents: Up to 5

Included
Plan card Email, web form, and SMS channels: Included
Plan card Triggers, schedules, and business hours: Included

Professional v2

Plan card Agents: Up to 35

Included
Plan card Chat and Telegram channels: Included
Plan card SLAs and individual roles: Included

Plus v2

Plan card Unlimited agents: Included
Plan card Facebook and WhatsApp channels: Included
Plan card Core Workflows and reporting: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Jitbit Helpdesk

August 27, 2026 Source
- Freelancer: USD 29 monthly
- Startup: USD 69 monthly
- Company: USD 129 monthly
- Enterprise: USD 249 monthly

Zammad Hosted

August 27, 2026 Source
- Starter v2: EUR 9 monthly · EUR 7 / month with annual commitment
- Professional v2: EUR 18 monthly · EUR 16 / month with annual commitment
- Plus v2: EUR 27 monthly · EUR 25 / month with annual commitment