Jitbit Helpdesk vs ThriveDesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Jitbit Helpdesk

See full pricing history

USD · US · source: www.jitbit.com

Plan	Pricing	Charged by	Offer type
Freelancer	USD 29 monthly · USD 24.92 / month with annual commitment $29 /month $24.92/mo annual	Seat · agent	Standalone · Fixed
Startup	USD 69 monthly · USD 58.25 / month with annual commitment $69 /month $58.25/mo annual	Seat · agents	Standalone · Fixed
Company Highlighted	USD 129 monthly · USD 108.25 / month with annual commitment $129 /month $108.25/mo annual	Seat · agents	Standalone · Fixed
Enterprise	USD 249 monthly · USD 208.25 / month with annual commitment $249 /month 9 agents, $29 extra $208.25/mo annual	Seat · agents	Standalone · Fixed

ThriveDesk

See full pricing history

USD · US · source: www.thrivedesk.com

Plan	Pricing	Charged by	Offer type
Basic	USD 29 monthly · USD 19 / month with annual commitment $29 /month ; $19 /month Save $120/year	Flat · /month	Standalone · Fixed
Standard	USD 69 monthly · USD 49 / month with annual commitment $69 /month ; $49 /month Save $240/year	Flat · /month	Standalone · Fixed
Unlimited — Recommended Highlighted	USD 129 monthly · USD 99 / month with annual commitment $129 /month ; $99 /month Save $360/year	Flat · /month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Jitbit Helpdesk

Freelancer

Highlights Agents: 1

Included
Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included

Startup

Highlights Agents: 4

Included
Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included
Highlights Unlimited AI credits: Included

Company

Highlights Agents: 7

Included
Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included
Highlights Unlimited AI credits: Included
Highlights Downloadable backup: Included
Highlights Hide "powered by Jitbit": Included

Enterprise

Highlights Agents: 9

Included
Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included
Highlights Unlimited AI credits: Included
Highlights Downloadable backup: Included
Highlights Hide "powered by Jitbit": Included
Highlights Expedited support: Included
Highlights HIPAA compliance, BAA: Included

ThriveDesk

Basic

Highlights Teammates: 2 included

Included
Highlights Inboxes: 1 included

Included
Highlights Shared inbox: Included
Highlights Ticketing system: Included
Highlights Live chat: Included
Highlights Public help center: Excluded
Highlights Workflow automation: Excluded
Highlights Private help center: Excluded

Standard

Highlights Teammates: 5 included

Included
Highlights Inboxes: 2 included

Included
Highlights Shared inbox: Included
Highlights Ticketing system: Included
Highlights Public help center: Included
Highlights Live chat: Included
Highlights Workflow automation: Included
Highlights Private help center: Excluded

Unlimited — Recommended

Highlights Teammates: Unlimited

Included
Highlights Inboxes: 5 included

Included
Highlights Shared inbox: Included
Highlights Ticketing system: Included
Highlights Public help center: Included
Highlights Private help center: Included
Highlights Live chat: Included
Highlights Workflow automation: Included
Highlights WP Portal: Included
Highlights Visitor tracking: Included
Highlights Multiple help centers: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Jitbit Helpdesk

September 21, 2026
Official pricing page
- Freelancer: USD 29 monthly · USD 24.92 / month with annual commitment
- Startup: USD 69 monthly · USD 58.25 / month with annual commitment
- Company: USD 129 monthly · USD 108.25 / month with annual commitment
- Enterprise: USD 249 monthly · USD 208.25 / month with annual commitment
August 27, 2026
Official pricing page
- Freelancer: USD 29 monthly
- Startup: USD 69 monthly
- Company: USD 129 monthly
- Enterprise: USD 249 monthly

ThriveDesk

September 21, 2026
Official pricing page
- Basic: USD 29 monthly · USD 19 / month with annual commitment
- Standard: USD 69 monthly · USD 49 / month with annual commitment
- Unlimited — Recommended: USD 129 monthly · USD 99 / month with annual commitment
August 27, 2026
Official pricing page
- Starter: USD 49 monthly
- Plus✨: USD 99 monthly