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Jitbit Helpdesk vs SupportBee

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Jitbit Helpdesk

USD · US · source: www.jitbit.com

Plan Pricing Charged by Offer type
Freelancer
USD 29 monthly

$29 /month

Flat · /month Standalone · Fixed
Startup
USD 69 monthly

$69 /month

Flat · /month Standalone · Fixed
Company
USD 129 monthly

$129 /month

Flat · /month Standalone · Fixed
Enterprise
USD 249 monthly

$249 /month

Flat · /month Standalone · Fixed

USD · US · source: supportbee.com

Plan Pricing Charged by Offer type
Startup Highlighted
USD 20 monthly · USD 17 / month with annual commitment

$20/seat/month or $17/seat/month billed $204 annually

Seat · per user per month Standalone · Fixed
Enterprise
USD 25 monthly · USD 21 / month with annual commitment

$25/seat/month or $21/seat/month billed $252 annually

Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Jitbit Helpdesk

Freelancer

Highlights

1 agent

Included

Highlights

Unlimited storage

Included

Highlights

All the core features

Included

Highlights

iOS/Android apps

Included

Highlights

Custom domain

Included

Startup

Highlights

4 agents

Included

Highlights

Unlimited storage

Included

Highlights

All the core features

Included

Highlights

iOS/Android apps

Included

Highlights

Custom domain

Included

Company

Highlights

7 agents

Included

Highlights

Unlimited storage

Included

Highlights

All the core features

Included

Highlights

iOS/Android apps

Included

Highlights

Custom domain

Included

Highlights

Downloadable backup

Included

Highlights

Hide "powered by Jitbit"

Included

Enterprise

Highlights

Unlimited storage

Included

Highlights

All the core features

Included

Highlights

iOS/Android apps

Included

Highlights

Custom domain

Included

Highlights

Downloadable backup

Included

Highlights

Hide "powered by Jitbit"

Included

Highlights

Expedited support

Included

Highlights

HIPAA compliance, BAA

Included

SupportBee

Startup

Plan card

Shared inbox

Included

Plan card

Knowledge base

Included

Plan card

Unlimited tickets

Included

Plan card

API access

Included

Enterprise

Plan card

Enterprise integrations

Included

Plan card

Business hours

Included

Plan card

Customer portal

Included

Plan card

Audit history

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Jitbit Helpdesk

  1. Source
    • Freelancer: USD 29 monthly
    • Startup: USD 69 monthly
    • Company: USD 129 monthly
    • Enterprise: USD 249 monthly

SupportBee

  1. Source
    • Startup: USD 20 monthly · USD 17 / month with annual commitment
    • Enterprise: USD 25 monthly · USD 21 / month with annual commitment