Jitbit Helpdesk vs Re:amaze

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Jitbit Helpdesk

See full pricing history

USD · US · source: www.jitbit.com

Plan	Pricing	Charged by	Offer type
Freelancer	USD 29 monthly $29 /month	Flat · /month	Standalone · Fixed
Startup	USD 69 monthly $69 /month	Flat · /month	Standalone · Fixed
Company	USD 129 monthly $129 /month	Flat · /month	Standalone · Fixed
Enterprise	USD 249 monthly $249 /month	Flat · /month	Standalone · Fixed

Re:amaze

See full pricing history

USD · US · source: www.reamaze.com

Plan	Pricing	Charged by	Offer type
Basic — default	USD 29 monthly · USD 26.1 / month with annual commitment $29 $26.10 per Team Member per Month billed Annually	Seat · per Team Member per Month	Standalone · Fixed
Pro — default Highlighted	USD 49 monthly · USD 44.1 / month with annual commitment $49 $44.10 per Team Member per Month billed Annually	Seat · per Team Member per Month	Standalone · Fixed
Plus — default	USD 69 monthly · USD 62.1 / month with annual commitment $69 $62.10 per Team Member per Month billed Annually	Seat · per Team Member per Month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Jitbit Helpdesk

Freelancer

Highlights 1 agent: Included
Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included

Startup

Highlights 4 agents: Included
Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included

Company

Highlights 7 agents: Included
Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included
Highlights Downloadable backup: Included
Highlights Hide "powered by Jitbit": Included

Enterprise

Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included
Highlights Downloadable backup: Included
Highlights Hide "powered by Jitbit": Included
Highlights Expedited support: Included
Highlights HIPAA compliance, BAA: Included

Re:amaze

Basic — default

Highlights Unlimited Email Inboxes: Included
Highlights Live Chat: Included
Highlights Social Media Channels: Included
Highlights Public/Internal FAQ: Included
Highlights Workflow Automation (Macros): Included
Highlights Response Templates: Included
Highlights Website Integration: Included
Highlights Chatbots: Included
Highlights Cues (Proactive Messages): Included
Highlights Basic Reporting: Included
Highlights Re:amaze AI Agent: 5 resolutions per month per user included. $0.85 per additional resolution.

Included

Pro — default

Highlights All of the features in Basic: Included
Highlights Manage Multiple Brands in one Account: Included
Highlights Live View of Site Visitors: Included
Highlights Advanced Reporting: Included
Highlights SMS and Voice Channels: Included
Highlights Custom Hosted Domain: Included
Highlights Customizable Email Appearance: Included
Highlights AI Intents: Included
Highlights Status Page: Included
Highlights Re:amaze AI Agent: 10 resolutions per month per user included. $0.85 per additional resolution.

Included

Plus — default

Highlights All of the features in Pro: Included
Highlights Peek (Live Screensharing): Included
Highlights Departments (Staff Groups): Included
Highlights Staff Performance Reporting: Included
Highlights Staff Shifts and Vacation Days: Included
Highlights Customizable Staff Roles: Included
Highlights Customer Satisfaction Ratings: Included
Highlights In-Chat Video Calls: Included
Highlights Optional Classic Chat Mode: Included
Highlights FAQ Article Edit History: Included
Highlights Re:amaze AI Agent: 20 resolutions per month per user included. $0.85 per additional resolution.

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Jitbit Helpdesk

August 27, 2026 Source
- Freelancer: USD 29 monthly
- Startup: USD 69 monthly
- Company: USD 129 monthly
- Enterprise: USD 249 monthly

Re:amaze

August 27, 2026 Source
- Basic — default: USD 29 monthly · USD 26.1 / month with annual commitment
- Pro — default: USD 49 monthly · USD 44.1 / month with annual commitment
- Plus — default: USD 69 monthly · USD 62.1 / month with annual commitment