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Jitbit Helpdesk vs LiveAgent

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Jitbit Helpdesk

USD · US · source: www.jitbit.com

Plan Pricing Charged by Offer type
Freelancer
USD 29 monthly

$29 /month

Flat · /month Standalone · Fixed
Startup
USD 69 monthly

$69 /month

Flat · /month Standalone · Fixed
Company
USD 129 monthly

$129 /month

Flat · /month Standalone · Fixed
Enterprise
USD 249 monthly

$249 /month

Flat · /month Standalone · Fixed

USD · US · source: www.liveagent.com

Plan Pricing Charged by Offer type
Small business
USD 19 monthly · USD 15 / month with annual commitment

$19 per agent/month billed monthly; $15 per agent/month billed annually

Seat · per user or agent Standalone · Fixed
Medium business
USD 35 monthly · USD 29 / month with annual commitment

$35 per agent/month billed monthly; $29 per agent/month billed annually

Seat · per user or agent Standalone · Fixed
Large business Highlighted
USD 59 monthly · USD 49 / month with annual commitment

$59 per agent/month billed monthly; $49 per agent/month billed annually

Seat · per user or agent Standalone · Fixed
Enterprise
USD 85 monthly · USD 69 / month with annual commitment

$85 per agent/month billed monthly; $69 per agent/month billed annually

Seat · per user or agent Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Jitbit Helpdesk

Freelancer

Highlights

1 agent

Included

Highlights

Unlimited storage

Included

Highlights

All the core features

Included

Highlights

iOS/Android apps

Included

Highlights

Custom domain

Included

Startup

Highlights

4 agents

Included

Highlights

Unlimited storage

Included

Highlights

All the core features

Included

Highlights

iOS/Android apps

Included

Highlights

Custom domain

Included

Company

Highlights

7 agents

Included

Highlights

Unlimited storage

Included

Highlights

All the core features

Included

Highlights

iOS/Android apps

Included

Highlights

Custom domain

Included

Highlights

Downloadable backup

Included

Highlights

Hide "powered by Jitbit"

Included

Enterprise

Highlights

Unlimited storage

Included

Highlights

All the core features

Included

Highlights

iOS/Android apps

Included

Highlights

Custom domain

Included

Highlights

Downloadable backup

Included

Highlights

Hide "powered by Jitbit"

Included

Highlights

Expedited support

Included

Highlights

HIPAA compliance, BAA

Included

LiveAgent

Small business

Plan card

Ticketing

Included

Plan card

Live chat

Included

Plan card

Knowledge base

Included

Plan card

Automation rules

Included

Medium business

Plan card

Call center and IVR

Included

Plan card

Reports

Included

Plan card

Proactive chat invitations

Included

Plan card

SSO and custom roles

Included

Large business

Plan card

Time tracking

Included

Plan card

Audit log

Included

Plan card

Facebook, Instagram, X, Viber, Telegram, and WhatsApp

Included

Enterprise

Plan card

Dedicated account manager

Included

Plan card

Priority support

Included

Plan card

Assisted channel integration

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Jitbit Helpdesk

  1. Source
    • Freelancer: USD 29 monthly
    • Startup: USD 69 monthly
    • Company: USD 129 monthly
    • Enterprise: USD 249 monthly

LiveAgent

  1. Source
    • Small business: USD 19 monthly · USD 15 / month with annual commitment
    • Medium business: USD 35 monthly · USD 29 / month with annual commitment
    • Large business: USD 59 monthly · USD 49 / month with annual commitment
    • Enterprise: USD 85 monthly · USD 69 / month with annual commitment