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HelpSpace vs Zoho Desk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: helpspace.com

Plan Pricing Charged by Offer type
Starter
USD 12 / month with annual commitment

$12/user/month on annual pricing

Unit · per user per month on annual billing Standalone · Fixed
Team Highlighted
USD 20 / month with annual commitment

$20/user/month on annual pricing

Unit · per user per month on annual billing Standalone · Fixed
Business
USD 40 / month with annual commitment

$40/user/month on annual pricing

Unit · per user per month on annual billing Standalone · Fixed

INR · US · source: www.zoho.com

Plan Pricing Charged by Offer type
Free
Free

Free forever with three user licenses

Flat · per month Standalone · Free
Express
INR 420 / month with annual commitment

₹420/user/month billed annually

Seat · per user or agent Standalone · Fixed
Standard
INR 800 / month with annual commitment

₹800/user/month billed annually

Seat · per user or agent Standalone · Fixed
Professional
INR 1400 / month with annual commitment

₹1,400/user/month billed annually

Seat · per user or agent Standalone · Fixed
Enterprise
INR 2400 / month with annual commitment

₹2,400/user/month billed annually

Seat · per user or agent Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpSpace

Starter

Plan card

Users

2–5

Included

Plan card

Email channels

2

Included

Plan card

Docs sites

1

Included

Team

Plan card

Users

2–15

Included

Plan card

Email channels

4

Included

Plan card

Docs sites

3

Included

Business

Plan card

Unlimited users

Included

Plan card

Email channels

10

Included

Plan card

Single sign-on and AI features

Included

Zoho Desk

Free

Plan card

3 user licenses

Included

Plan card

Email ticketing

Included

Plan card

Customer contacts and accounts

Included

Express

Plan card

Email support channels

Included

Plan card

Social media support

Included

Plan card

Contacts and accounts

Included

Standard

Plan card

Everything in Express

Included

Plan card

Business messaging

Included

Plan card

Live chat widget

Included

Professional

Plan card

Everything in Standard

Included

Plan card

Telephony

Included

Plan card

Advanced dashboards

Included

Enterprise

Plan card

Everything in Professional

Included

Plan card

Live chat with Zoho SalesIQ

Included

Plan card

Enterprise controls

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

HelpSpace

  1. Source
    • Starter: USD 12 / month with annual commitment
    • Team: USD 20 / month with annual commitment
    • Business: USD 40 / month with annual commitment

Zoho Desk

  1. Source
    • Free: Free
    • Express: INR 420 / month with annual commitment
    • Standard: INR 800 / month with annual commitment
    • Professional: INR 1400 / month with annual commitment
    • Enterprise: INR 2400 / month with annual commitment