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HelpSpace vs Pure Chat

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

HelpSpace

See full pricing history

USD · US · source: helpspace.com

Plan Pricing Charged by Offer type
Starter
USD 12 / month with annual commitment

$12/user/month on annual pricing

 Unit · per user per month on annual billing Standalone · Fixed
Team Highlighted
USD 20 / month with annual commitment

$20/user/month on annual pricing

 Unit · per user per month on annual billing Standalone · Fixed
Business
USD 40 / month with annual commitment

$40/user/month on annual pricing

 Unit · per user per month on annual billing Standalone · Fixed

Pure Chat

See full pricing history

USD · US · source: purechat.com

Plan Pricing Charged by Offer type
Growth
USD 49 monthly · USD 39 / month with annual commitment

$49/month monthly or $39/month paid annually

 Flat · per month Standalone · Fixed
Pro
USD 99 monthly · USD 79 / month with annual commitment

$99/month monthly or $79/month paid annually

 Flat · per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpSpace

Starter

Plan card

Users

2–5

Included

Plan card

Email channels

2

Included

Plan card

Docs sites

1

Included

Team

Plan card

Users

2–15

Included

Plan card

Email channels

4

Included

Plan card

Docs sites

3

Included

Business

Plan card

Unlimited users

Included

Plan card

Email channels

10

Included

Plan card

Single sign-on and AI features

Included

Pure Chat

Growth

Plan card

4 users/operators included

Included

Plan card

1 website

Included

Plan card

100 SMS notifications

Included

Plan card

Unlimited chats

Included

Pro

Plan card

10 users/operators included

Included

Plan card

Unlimited websites

Included

Plan card

1,000 SMS notifications

Included

Plan card

Remove Pure Chat branding

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

HelpSpace

  1. Source
    • Starter: USD 12 / month with annual commitment
    • Team: USD 20 / month with annual commitment
    • Business: USD 40 / month with annual commitment

Pure Chat

  1. Source
    • Growth: USD 49 monthly · USD 39 / month with annual commitment
    • Pro: USD 99 monthly · USD 79 / month with annual commitment