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HelpSite vs ThoughtFarmer

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.helpsite.com

Plan Pricing Charged by Offer type
Standard
USD 14.99 monthly · USD 13.49 / month with annual commitment

StandardAs your business scales$1349$14.99/moBilled annually · $161.89/yrStart free trial250 articles · 5 members · 2 sitesCustom domain and SSLRemove HelpSite brandingAI Assist

Flat · per year Standalone · Fixed
Gold
USD 49.99 monthly · USD 44.99 / month with annual commitment

Most popularGoldFor growing teams$4499$49.99/moBilled annually · $539.89/yrStart free trial2,500 articles · 50 members · 5 sitesEverything in StandardPrivate/internal KBVersioning and assignmentsAnalytics and search-gap reportsRead-only API access

Flat · per year Standalone · Fixed
Plus
USD 99.99 monthly · USD 89.99 / month with annual commitment

PlusFor complex businesses$8999$99.99/moBilled annually · $1079.89/yrStart free trial10,000 articles · 250 members · 25 sitesEverything in GoldAI ChatbotCustom roles and permissionsRead and write API accessModel Context Protocol (MCP)

Flat · per year Standalone · Fixed

ThoughtFarmer

USD · US · source: www.thoughtfarmer.com

Plan Pricing Charged by Offer type
50–99 users
USD 12 monthly

$12/user/month for 50 to 99 users

Seat · per user per month Standalone · Fixed
100–199 users
USD 10 monthly

$10/user/month for 100 to 199 users

Seat · per user per month Standalone · Fixed
200–499 users Highlighted
USD 7 monthly

$7/user/month for 200 to 499 users

Seat · per user per month Standalone · Fixed
500–999 users
USD 6 monthly

$6/user/month for 500 to 999 users

Seat · per user per month Standalone · Fixed
1,000+ users
Contact sales

Contact us

Flat · enterprise license Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpSite

Standard

Plan card

Custom domain and SSL

Included

Plan card

Remove HelpSite branding

Included

Plan card

AI Assist

Included

Gold

Plan card

Everything in Standard

Included

Plan card

Private/internal KB

Included

Plan card

Versioning and assignments

Included

Plan card

Analytics and search-gap reports

Included

Plan card

Read-only API access

Included

Plus

Plan card

Everything in Gold

Included

Plan card

AI Chatbot

Included

Plan card

Custom roles and permissions

Included

Plan card

Read and write API access

Included

Plan card

Model Context Protocol (MCP)

Included

ThoughtFarmer

50–99 users

Plan card

50 to 99 users

Included

Plan card

Knowledge management

Included

Plan card

Search and navigation

Included

Plan card

All platform features

Included

100–199 users

Plan card

100 to 199 users

Included

Plan card

Internal knowledge

Included

Plan card

Cloud integrations

Included

Plan card

Award-winning support

Included

200–499 users

Plan card

200 to 499 users

Included

Plan card

Knowledge publishing

Included

Plan card

Company navigation

Included

Plan card

Collaboration

Included

500–999 users

Plan card

500 to 999 users

Included

Plan card

Intranet content

Included

Plan card

Knowledge discovery

Included

Plan card

Full feature set

Included

1,000+ users

Plan card

1,000 or more users

Included

Plan card

Enterprise license

Included

Plan card

Large-scale intranet

Included

Plan card

Enterprise support

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

HelpSite

  1. Source
    • Standard: USD 14.99 monthly · USD 13.49 / month with annual commitment
    • Gold: USD 49.99 monthly · USD 44.99 / month with annual commitment
    • Plus: USD 99.99 monthly · USD 89.99 / month with annual commitment

ThoughtFarmer

  1. Source
    • 50–99 users: USD 12 monthly
    • 100–199 users: USD 10 monthly
    • 200–499 users: USD 7 monthly
    • 500–999 users: USD 6 monthly
    • 1,000+ users: Contact sales