HelpSite vs ScreenSteps

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

HelpSite

See full pricing history

USD · US · source: www.helpsite.com

Plan	Pricing	Charged by	Offer type
Standard	USD 14.99 monthly · USD 13.49 / month with annual commitment StandardAs your business scales$1349$14.99/moBilled annually · $161.89/yrStart free trial250 articles · 5 members · 2 sitesCustom domain and SSLRemove HelpSite brandingAI Assist	Flat · per year	Standalone · Fixed
Gold	USD 49.99 monthly · USD 44.99 / month with annual commitment Most popularGoldFor growing teams$4499$49.99/moBilled annually · $539.89/yrStart free trial2,500 articles · 50 members · 5 sitesEverything in StandardPrivate/internal KBVersioning and assignmentsAnalytics and search-gap reportsRead-only API access	Flat · per year	Standalone · Fixed
Plus	USD 99.99 monthly · USD 89.99 / month with annual commitment PlusFor complex businesses$8999$99.99/moBilled annually · $1079.89/yrStart free trial10,000 articles · 250 members · 25 sitesEverything in GoldAI ChatbotCustom roles and permissionsRead and write API accessModel Context Protocol (MCP)	Flat · per year	Standalone · Fixed

ScreenSteps

See full pricing history

USD · US · source: www.screensteps.com

Plan	Pricing	Charged by	Offer type
Operations Standard	USD 500 / month with annual commitment Starting at $6,000/year	Flat · starting per month billed annually	Standalone · Starting at
Operations AI Highlighted	USD 750 / month with annual commitment Starting at $9,000/year	Flat · starting per month billed annually	Standalone · Starting at
Enterprise	Contact sales Custom pricing	Flat · custom pricing	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpSite

Standard

Plan card Custom domain and SSL: Included
Plan card Remove HelpSite branding: Included
Plan card AI Assist: Included

Gold

Plan card Everything in Standard: Included
Plan card Private/internal KB: Included
Plan card Versioning and assignments: Included
Plan card Analytics and search-gap reports: Included
Plan card Read-only API access: Included

Plus

Plan card Everything in Gold: Included
Plan card AI Chatbot: Included
Plan card Custom roles and permissions: Included
Plan card Read and write API access: Included
Plan card Model Context Protocol (MCP): Included

ScreenSteps

Operations Standard

Plan card Procedures and articles: Included
Plan card Decision trees: Included
Plan card Checklists: Included
Plan card Change notifications: Included

Operations AI

Plan card AI knowledge capture: Included
Plan card AI content optimization: Included
Plan card AI Smart Search: Included
Plan card ScreenSteps Sidekick: Included

Enterprise

Plan card Advanced governance: Included
Plan card Enterprise identity management: Included
Plan card Custom AI prompts: Included
Plan card 5 custom domains: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

HelpSite

August 27, 2026 Source
- Standard: USD 14.99 monthly · USD 13.49 / month with annual commitment
- Gold: USD 49.99 monthly · USD 44.99 / month with annual commitment
- Plus: USD 99.99 monthly · USD 89.99 / month with annual commitment

ScreenSteps

August 27, 2026 Source
- Operations Standard: USD 500 / month with annual commitment
- Operations AI: USD 750 / month with annual commitment
- Enterprise: Contact sales