HelpSite vs IcePanel

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

HelpSite

See full pricing history

USD · US · source: www.helpsite.com

Plan	Pricing	Charged by	Offer type
Starter	USD 49 monthly · USD 40.83 / month with annual commitment $ 40 83 $ 49 /mo Billed annually · $490/yr	Flat · /mo	Standalone · Fixed
Pro Highlighted	USD 99 monthly · USD 82.5 / month with annual commitment $ 82 50 $ 99 /mo Billed annually · $990/yr	Flat · /mo	Standalone · Fixed
Max	USD 199 monthly · USD 165.83 / month with annual commitment $ 165 83 $ 199 /mo Billed annually · $1,990/yr	Flat · /mo	Standalone · Fixed

IcePanel

See full pricing history

USD · US · source: icepanel.io

Plan	Pricing	Charged by	Offer type
Free — 1-5 editors	Free $0	Seat · per editor/month	Standalone · Free
Growth — 1+ editors Highlighted	USD 40 monthly · USD 40 / month with annual commitment $40 per editor/month Billed annually	Seat · per editor/month	Standalone · Fixed
Scale — 20+ editors	USD 80 monthly · USD 80 / month with annual commitment $80 per editor/month Billed annually	Seat · per editor/month	Standalone · Fixed
Enterprise — 50+ editors	Contact sales Custom Billed annually	Seat · per editor/month	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpSite

Starter

Highlights Unlimited articles: Unlimited

Included
Highlights AI KB Generator: 50 articles/mo

Limited
Highlights Team members: 3

Included
Highlights Knowledge bases: 2

Included
Highlights AI article writer and Ask AI: Included
Highlights Custom domain and SSL: Included
Highlights Theme customization: Included
Highlights Version history and rollback: Included
Highlights Public, private, or hybrid knowledge bases: Included
Highlights Core analytics: Included
Highlights Email support: Included

Pro

Highlights Unlimited articles: Unlimited

Included
Highlights AI KB Generator: 250 articles/mo

Limited
Highlights Team members: 15

Included
Highlights Knowledge bases: 5

Included
Highlights Everything in Starter: Included
Highlights AI Chatbot: Included
Highlights Remove HelpSite branding: Included
Highlights Custom layouts (full HTML/CSS): Included
Highlights Custom redirects: Included
Highlights MCP server and API access: Included
Highlights Advanced analytics: Included
Highlights Priority email support: Included

Max

Highlights Unlimited articles: Unlimited

Included
Highlights AI KB Generator: 1,000 articles/mo

Limited
Highlights Team members: Unlimited

Included
Highlights Knowledge bases: 25

Included
Highlights Everything in Pro: Included
Highlights Custom roles and permissions: Included
Highlights Article assignments and review workflows: Included
Highlights Priority support: Included

IcePanel

Free — 1-5 editors

Collaboration Editors: 1-5

Included
Collaboration Viewers: Unlimited

Included
Modelling Model objects: Up to 100

Included
Modelling Diagrams: Unlimited

Included
Modelling Tag groups: 2

Included
Modelling Flows per diagram: 1

Included
Terms Standard commercial terms: Included
Collaboration Real-time collaboration and updates: Included
Collaboration Share links & embeds: Included
Integrations API (read): Included
Integrations API (write): Included
Integrations Import API: Included
Integrations Export API: Included
Support Support channels: Included
Support Response time: Included

Growth — 1+ editors

Collaboration Editors: 1+

Included
Collaboration Viewers: Unlimited

Included
Modelling Model objects: Unlimited

Included
Modelling Diagrams: Unlimited

Included
Modelling Tag groups: 2

Included
Modelling Flows per diagram: 1

Included
Modelling Domains for large models: Included
Modelling Draft future state designs: Included
Integrations Basic API usage: Included
Modelling Decision records: Included
Modelling Exports per object or domain: Included
Security and legal 1 single sign-on (SSO) domain: Included
Collaboration Protected share links: Included
Support Support channels: Included
Support Response time: Included

Scale — 20+ editors

Collaboration Editors: 20+

Included
Collaboration Viewers: Unlimited

Included
General Everything in Growth: Included
Terms Custom commercial terms: Included
Security and legal Audit logs: Included
Integrations Advanced API usage: Included
Integrations Webhooks: Included
Support Customer success program: Included
Support 4 training workshops: Included
Support Priority support: Included
Support Slack and Teams support: Included
Security and legal Unlimited SSO domains: Included
Security and legal Legal and security review: Included

Enterprise — 50+ editors

Collaboration Editors: 50+

Included
General Everything in Scale: Included
Terms Master service agreement: Included
Security and legal Custom data residency (GCP): Included
Security and legal Single-tenant environment: Included
Security and legal 48-hour notice for updates: Included
Security and legal IP/location allow & block: Included
Security and legal Custom domain: Included
Security and legal Customer encryption keys: Included
Support Bug escalation: Included
Support Bi-weekly meetings: Included
Security and legal Additional security options: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

HelpSite

September 21, 2026
Official pricing page
- Starter: USD 49 monthly · USD 40.83 / month with annual commitment
- Pro: USD 99 monthly · USD 82.5 / month with annual commitment
- Max: USD 199 monthly · USD 165.83 / month with annual commitment
August 31, 2026
Official pricing page
- Standard: USD 14.99 monthly · USD 13.49 / month with annual commitment
- Gold: USD 49.99 monthly · USD 44.99 / month with annual commitment
- Plus: USD 99.99 monthly · USD 89.99 / month with annual commitment
August 27, 2026
Official pricing page
- Standard: USD 14.99 monthly · USD 13.49 / month with annual commitment
- Gold: USD 49.99 monthly · USD 44.99 / month with annual commitment
- Plus: USD 99.99 monthly · USD 89.99 / month with annual commitment

IcePanel

August 27, 2026
Official pricing page
- Free — 1-5 editors: Free
- Growth — 1+ editors: USD 40 monthly · USD 40 / month with annual commitment
- Scale — 20+ editors: USD 80 monthly · USD 80 / month with annual commitment
- Enterprise — 50+ editors: Contact sales