HelpShelf vs Trails

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

HelpShelf

See full pricing history

USD · US · source: helpshelf.com

Plan	Pricing	Charged by	Offer type
Free	Free $0/month, free forever	Usage · free forever	Standalone · Free
Pro Highlighted	USD 49 monthly $49/month	Flat · per month	Standalone · Fixed
Scale	USD 149 monthly $149/month	Flat · per month	Standalone · Fixed

Trails

See full pricing history

USD · US · source: trails.so

Plan	Pricing	Charged by	Offer type
Creator — default	USD 29 monthly · USD 23.2 / month with annual commitment $29 / mo	Flat · $29 / mo	Standalone · Fixed
Team — default	USD 49 monthly · USD 39.2 / month with annual commitment $49 / mo	Flat · $49 / mo	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpShelf

Free

Plan card 500 AI searches: Included
Plan card 100 AI chats: Included
Plan card 100 content items: Included
Plan card Help center and widget: Included

Pro

Plan card 10,000 AI searches: Included
Plan card 2,000 AI chats: Included
Plan card 3 agents: Included
Plan card MCP and llms.txt surface: Included

Scale

Plan card 100,000 AI searches: Included
Plan card 20,000 AI chats: Included
Plan card Unlimited agents: Included
Plan card Markdown and codebase ingestion: Included

Trails

Creator — default

Highlights Users: 1 user

Included
Highlights Guides per month: 50 guides / mo

Included
Highlights Guide types: Private and Team guides

Included
Highlights AI Videos: Included

Included
Highlights Export to PDF: Included

Included
Highlights Version history: Included

Included

Team — default

Highlights Users: 5 users, additional users $10/mo

Included
Highlights Guides: Unlimited guides

Included
Highlights Guide types: Private and Team guides

Included
Highlights AI Videos: Included

Included
Highlights Convert video to guide: Included

Included
Highlights Role-based user management: Included

Included
Highlights Custom branding: Included

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

HelpShelf

August 27, 2026 Source
- Free: Free
- Pro: USD 49 monthly
- Scale: USD 149 monthly

Trails

August 27, 2026 Source
- Creator — default: USD 29 monthly · USD 23.2 / month with annual commitment
- Team — default: USD 49 monthly · USD 39.2 / month with annual commitment