HelpShelf vs HelpSite

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

HelpShelf

See full pricing history

USD · US · source: helpshelf.com

Plan	Pricing	Charged by	Offer type
Free	Free $0/month, free forever	Usage · free forever	Standalone · Free
Pro Highlighted	USD 49 monthly $49/month	Flat · per month	Standalone · Fixed
Scale	USD 149 monthly $149/month	Flat · per month	Standalone · Fixed

HelpSite

See full pricing history

USD · US · source: www.helpsite.com

Plan	Pricing	Charged by	Offer type
Starter	USD 49 monthly · USD 40.83 / month with annual commitment $ 40 83 $ 49 /mo Billed annually · $490/yr	Flat · /mo	Standalone · Fixed
Pro Highlighted	USD 99 monthly · USD 82.5 / month with annual commitment $ 82 50 $ 99 /mo Billed annually · $990/yr	Flat · /mo	Standalone · Fixed
Max	USD 199 monthly · USD 165.83 / month with annual commitment $ 165 83 $ 199 /mo Billed annually · $1,990/yr	Flat · /mo	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpShelf

Free

Plan card 500 AI searches: Included
Plan card 100 AI chats: Included
Plan card 100 content items: Included
Plan card Help center and widget: Included

Pro

Plan card 10,000 AI searches: Included
Plan card 2,000 AI chats: Included
Plan card 3 agents: Included
Plan card MCP and llms.txt surface: Included

Scale

Plan card 100,000 AI searches: Included
Plan card 20,000 AI chats: Included
Plan card Unlimited agents: Included
Plan card Markdown and codebase ingestion: Included

HelpSite

Starter

Highlights Unlimited articles: Unlimited

Included
Highlights AI KB Generator: 50 articles/mo

Limited
Highlights Team members: 3

Included
Highlights Knowledge bases: 2

Included
Highlights AI article writer and Ask AI: Included
Highlights Custom domain and SSL: Included
Highlights Theme customization: Included
Highlights Version history and rollback: Included
Highlights Public, private, or hybrid knowledge bases: Included
Highlights Core analytics: Included
Highlights Email support: Included

Pro

Highlights Unlimited articles: Unlimited

Included
Highlights AI KB Generator: 250 articles/mo

Limited
Highlights Team members: 15

Included
Highlights Knowledge bases: 5

Included
Highlights Everything in Starter: Included
Highlights AI Chatbot: Included
Highlights Remove HelpSite branding: Included
Highlights Custom layouts (full HTML/CSS): Included
Highlights Custom redirects: Included
Highlights MCP server and API access: Included
Highlights Advanced analytics: Included
Highlights Priority email support: Included

Max

Highlights Unlimited articles: Unlimited

Included
Highlights AI KB Generator: 1,000 articles/mo

Limited
Highlights Team members: Unlimited

Included
Highlights Knowledge bases: 25

Included
Highlights Everything in Pro: Included
Highlights Custom roles and permissions: Included
Highlights Article assignments and review workflows: Included
Highlights Priority support: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

HelpShelf

August 27, 2026
Official pricing page
- Free: Free
- Pro: USD 49 monthly
- Scale: USD 149 monthly

HelpSite

September 21, 2026
Official pricing page
- Starter: USD 49 monthly · USD 40.83 / month with annual commitment
- Pro: USD 99 monthly · USD 82.5 / month with annual commitment
- Max: USD 199 monthly · USD 165.83 / month with annual commitment
August 31, 2026
Official pricing page
- Standard: USD 14.99 monthly · USD 13.49 / month with annual commitment
- Gold: USD 49.99 monthly · USD 44.99 / month with annual commitment
- Plus: USD 99.99 monthly · USD 89.99 / month with annual commitment
August 27, 2026
Official pricing page
- Standard: USD 14.99 monthly · USD 13.49 / month with annual commitment
- Gold: USD 49.99 monthly · USD 44.99 / month with annual commitment
- Plus: USD 99.99 monthly · USD 89.99 / month with annual commitment