HelpShelf vs HelpSite

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

HelpShelf

See full pricing history

USD · US · source: helpshelf.com

Plan	Pricing	Charged by	Offer type
Free	Free $0/month, free forever	Usage · free forever	Standalone · Free
Pro Highlighted	USD 49 monthly $49/month	Flat · per month	Standalone · Fixed
Scale	USD 149 monthly $149/month	Flat · per month	Standalone · Fixed

HelpSite

See full pricing history

USD · US · source: www.helpsite.com

Plan	Pricing	Charged by	Offer type
Standard	USD 14.99 monthly · USD 13.49 / month with annual commitment StandardAs your business scales$1349$14.99/moBilled annually · $161.89/yrStart free trial250 articles · 5 members · 2 sitesCustom domain and SSLRemove HelpSite brandingAI Assist	Flat · per year	Standalone · Fixed
Gold	USD 49.99 monthly · USD 44.99 / month with annual commitment Most popularGoldFor growing teams$4499$49.99/moBilled annually · $539.89/yrStart free trial2,500 articles · 50 members · 5 sitesEverything in StandardPrivate/internal KBVersioning and assignmentsAnalytics and search-gap reportsRead-only API access	Flat · per year	Standalone · Fixed
Plus	USD 99.99 monthly · USD 89.99 / month with annual commitment PlusFor complex businesses$8999$99.99/moBilled annually · $1079.89/yrStart free trial10,000 articles · 250 members · 25 sitesEverything in GoldAI ChatbotCustom roles and permissionsRead and write API accessModel Context Protocol (MCP)	Flat · per year	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpShelf

Free

Plan card 500 AI searches: Included
Plan card 100 AI chats: Included
Plan card 100 content items: Included
Plan card Help center and widget: Included

Pro

Plan card 10,000 AI searches: Included
Plan card 2,000 AI chats: Included
Plan card 3 agents: Included
Plan card MCP and llms.txt surface: Included

Scale

Plan card 100,000 AI searches: Included
Plan card 20,000 AI chats: Included
Plan card Unlimited agents: Included
Plan card Markdown and codebase ingestion: Included

HelpSite

Standard

Plan card Custom domain and SSL: Included
Plan card Remove HelpSite branding: Included
Plan card AI Assist: Included

Gold

Plan card Everything in Standard: Included
Plan card Private/internal KB: Included
Plan card Versioning and assignments: Included
Plan card Analytics and search-gap reports: Included
Plan card Read-only API access: Included

Plus

Plan card Everything in Gold: Included
Plan card AI Chatbot: Included
Plan card Custom roles and permissions: Included
Plan card Read and write API access: Included
Plan card Model Context Protocol (MCP): Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

HelpShelf

August 27, 2026 Source
- Free: Free
- Pro: USD 49 monthly
- Scale: USD 149 monthly

HelpSite

August 27, 2026 Source
- Standard: USD 14.99 monthly · USD 13.49 / month with annual commitment
- Gold: USD 49.99 monthly · USD 44.99 / month with annual commitment
- Plus: USD 99.99 monthly · USD 89.99 / month with annual commitment