Helply vs Jitbit Helpdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Helply

See full pricing history

USD · US · source: helply.com

Plan	Pricing	Charged by	Offer type
Per-ticket pricing — Standard Highlighted	USD 1 / month with annual commitment Starting at $1 per ticket with a minimum annual contract of $3,000	Usage · per ticket	Standalone · Fixed

Jitbit Helpdesk

See full pricing history

USD · US · source: www.jitbit.com

Plan	Pricing	Charged by	Offer type
Freelancer	USD 29 monthly $29 /month	Flat · /month	Standalone · Fixed
Startup	USD 69 monthly $69 /month	Flat · /month	Standalone · Fixed
Company	USD 129 monthly $129 /month	Flat · /month	Standalone · Fixed
Enterprise	USD 249 monthly $249 /month	Flat · /month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Helply

Per-ticket pricing — Standard

Highlights Minimum monthly commitment: 250 tickets

Included
Highlights Minimum annual contract: $3,000

Included
Highlights Seat fees: None, unlimited seats

Included
Highlights AI usage: Unlimited

Included
Highlights Agents and seats: Unlimited agents, unlimited seats

Included
Highlights AI teammate on every ticket: Included

Included

Jitbit Helpdesk

Freelancer

Highlights 1 agent: Included
Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included

Startup

Highlights 4 agents: Included
Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included

Company

Highlights 7 agents: Included
Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included
Highlights Downloadable backup: Included
Highlights Hide "powered by Jitbit": Included

Enterprise

Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included
Highlights Downloadable backup: Included
Highlights Hide "powered by Jitbit": Included
Highlights Expedited support: Included
Highlights HIPAA compliance, BAA: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Helply

August 27, 2026 Source
- Per-ticket pricing — Standard: USD 1 / month with annual commitment

Jitbit Helpdesk

August 27, 2026 Source
- Freelancer: USD 29 monthly
- Startup: USD 69 monthly
- Company: USD 129 monthly
- Enterprise: USD 249 monthly