Helpjuice vs Trails

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Helpjuice

See full pricing history

USD · US · source: helpjuice.com

Plan	Pricing	Charged by	Offer type
Customized Knowledge Base — Launch Your Knowledge Base Now	USD 249 monthly · USD 249 / month with annual commitment 249 /mo	Flat · /mo	Standalone · Fixed

Trails

See full pricing history

USD · US · source: trails.so

Plan	Pricing	Charged by	Offer type
Creator	USD 29 monthly $ 29 / mo	Flat · / mo	Standalone · Fixed
Team	USD 49 monthly $ 49 / mo	Flat · / mo	Standalone · Fixed
Enterprise	Contact sales Contact Us	Other	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Helpjuice

Customized Knowledge Base — Launch Your Knowledge Base Now

Highlights Users Included: 30

Included
Highlights File Storage: 12GB

Included
Highlights Helpjuice Essential features: Included
Highlights Fully Customized: Included
Highlights Live Collaboration & Workflows: Included
Highlights Localization: Included

Trails

Creator

Comes with 1 user: 1

Included
Comes with 20 guides / mo: 20 / mo

Limited
Comes with Private guides: Included
Comes with AI Videos: Included
Comes with Export to PDF and more: Included
Comes with Version history: Included

Team

Comes with 5 users, additional users $10/mo: 5

Included
Comes with Unlimited guides: Unlimited

Included
Comes with Team guides: Included
Comes with Convert video to guide: Included
Comes with Role-based user management: Included
Comes with Custom branding: Included

Enterprise

Comes with SAML SSO: Included
Comes with SOC 2 Compliance: Included
Comes with BAA (HIPAA): Included
Comes with Translations: Included
Comes with Trails Assistant: Included
Comes with Department Workspaces: Included
Comes with Knowledge Bases: Included
Comes with Priority support: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Helpjuice

August 27, 2026
Official pricing page
- Customized Knowledge Base — Launch Your Knowledge Base Now: USD 249 monthly · USD 249 / month with annual commitment

Trails

September 21, 2026
Official pricing page
- Creator: USD 29 monthly
- Team: USD 49 monthly
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Creator — default: USD 29 monthly · USD 23.2 / month with annual commitment
- Team — default: USD 49 monthly · USD 39.2 / month with annual commitment