HelpDesk.com vs Zoho Desk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

HelpDesk.com

See full pricing history

USD · US · source: www.helpdesk.com

Plan	Pricing	Charged by	Offer type
Essential	USD 19 monthly $19 per user / mo	Seat · per user / mo	Standalone · Fixed
Growth	USD 79 monthly $79 per user / mo	Seat · per user / mo	Standalone · Fixed
Enterprise	Contact sales Contact Sales	Other	Standalone · Contact sales

Zoho Desk

See full pricing history

INR · US · source: www.zoho.com

Plan	Pricing	Charged by	Offer type
Free	Free Free forever with three user licenses	Flat · per month	Standalone · Free
Express	INR 420 / month with annual commitment ₹420/user/month billed annually	Seat · per user or agent	Standalone · Fixed
Standard	INR 800 / month with annual commitment ₹800/user/month billed annually	Seat · per user or agent	Standalone · Fixed
Professional	INR 1400 / month with annual commitment ₹1,400/user/month billed annually	Seat · per user or agent	Standalone · Fixed
Enterprise	INR 2400 / month with annual commitment ₹2,400/user/month billed annually	Seat · per user or agent	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpDesk.com

Essential

Highlights Essential: Included
Highlights Essential plan includes:: Included
Highlights Ticketing: Included
Highlights Channels and selling: Included

Growth

Highlights Growth: Included
Highlights Everything in Essential, plus:: Included
Highlights Ticketing: Included
Highlights Team and scale: Included

Enterprise

Highlights Enterprise: Included
Highlights Everything in Growth, plus:: Included
Highlights Adapts to how you work: Included
Highlights A dedicated team for your account: Included
Highlights No procurement surprises: Included

Zoho Desk

Free

Plan card 3 user licenses: Included
Plan card Email ticketing: Included
Plan card Customer contacts and accounts: Included

Express

Plan card Email support channels: Included
Plan card Social media support: Included
Plan card Contacts and accounts: Included

Standard

Plan card Everything in Express: Included
Plan card Business messaging: Included
Plan card Live chat widget: Included

Professional

Plan card Everything in Standard: Included
Plan card Telephony: Included
Plan card Advanced dashboards: Included

Enterprise

Plan card Everything in Professional: Included
Plan card Live chat with Zoho SalesIQ: Included
Plan card Enterprise controls: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

HelpDesk.com

August 27, 2026 Source
- Essential: USD 19 monthly
- Growth: USD 79 monthly
- Enterprise: Contact sales

Zoho Desk

August 27, 2026 Source
- Free: Free
- Express: INR 420 / month with annual commitment
- Standard: INR 800 / month with annual commitment
- Professional: INR 1400 / month with annual commitment
- Enterprise: INR 2400 / month with annual commitment