HelpDesk.com vs Tars

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

HelpDesk.com

See full pricing history

USD · US · source: www.helpdesk.com

Plan	Pricing	Charged by	Offer type
Essential	USD 19 monthly $19 per user / mo	Seat · per user / mo	Standalone · Fixed
Growth	USD 79 monthly $79 per user / mo	Seat · per user / mo	Standalone · Fixed
Enterprise	Contact sales Contact Sales	Other	Standalone · Contact sales

Tars

See full pricing history

USD · US · source: hellotars.com

Plan	Pricing	Charged by	Offer type
Freemium — default	Free $0 /month	Flat · per month	Standalone · Free
Premium — default Highlighted	USD 499 monthly · USD 414.17 / month with annual commitment $499 /month 17% off billed yearly	Flat · per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpDesk.com

Essential

Highlights Essential: Included
Highlights Essential plan includes:: Included
Highlights Ticketing: Included
Highlights Channels and selling: Included

Growth

Highlights Growth: Included
Highlights Everything in Essential, plus:: Included
Highlights Ticketing: Included
Highlights Team and scale: Included

Enterprise

Highlights Enterprise: Included
Highlights Everything in Growth, plus:: Included
Highlights Adapts to how you work: Included
Highlights A dedicated team for your account: Included
Highlights No procurement surprises: Included

Tars

Freemium — default

Highlights Conversations per month: 50

Included
Highlights LLM models: Basic

Included
Highlights Training limit: 5 Knowledge Bases

Included
Highlights Support: Community support

Included
Highlights Data retention: 1 month

Included
Highlights Access to help guides: Included
Highlights Data encryption: Included

Premium — default

Highlights Conversations per month: 500, 1K, 2K, 5K, 10K

Included
Highlights LLM models: Advanced

Included
Highlights Training limit: 20 Knowledge Bases

Included
Highlights Support: Live Chat support

Included
Highlights Compliance: ISO & SOC 2 Compliance

Included
Highlights Data retention: 12 months

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

HelpDesk.com

August 27, 2026 Source
- Essential: USD 19 monthly
- Growth: USD 79 monthly
- Enterprise: Contact sales

Tars

August 27, 2026 Source
- Freemium — default: Free
- Premium — default: USD 499 monthly · USD 414.17 / month with annual commitment