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HelpDesk.com vs ResolveAI

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.helpdesk.com

Plan Pricing Charged by Offer type
Essential
USD 19 monthly

$19 per user / mo

Seat · per user / mo Standalone · Fixed
Growth
USD 79 monthly

$79 per user / mo

Seat · per user / mo Standalone · Fixed
Enterprise
Contact sales

Contact Sales

Other Standalone · Contact sales

USD · US · source: resolveai.co

Plan Pricing Charged by Offer type
Basic
USD 9 monthly

$ 9 / Month

Flat · / Month Standalone · Fixed
Enhanced
USD 29 monthly

$ 29 / Month

Flat · / Month Standalone · Fixed
Expert
USD 79 monthly

$ 79 / Month

Flat · / Month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpDesk.com

Essential

Highlights

Essential

Included

Highlights

Essential plan includes:

Included

Highlights

Ticketing

Included

Highlights

Channels and selling

Included

Growth

Highlights

Growth

Included

Highlights

Everything in Essential, plus:

Included

Highlights

Ticketing

Included

Highlights

Team and scale

Included

Enterprise

Highlights

Enterprise

Included

Highlights

Everything in Growth, plus:

Included

Highlights

Adapts to how you work

Included

Highlights

A dedicated team for your account

Included

Highlights

No procurement surprises

Included

ResolveAI

Basic

Highlights

ChatGPT 3.5 turbo

Included

Highlights

20 training data sources Training sources are website pages, files, texts etc that are used to train the AI assistant with your data

Included

Highlights

500K training characters

Included

Highlights

2,000 AI messages / month

Included

Highlights

Human live chat takeover

Included

Highlights

WhatsApp, Messenger, Slack Integrate your chatbot with popular platforms

Included

Highlights

Booking assistant Let AI schedule your meetings

Included

Highlights

Custom AI persona Define chatbot persona and communication style to better align with your company brand and needs

Included

Highlights

API based tools Remote data lookups & triggers during conversations

Included

Enhanced

Highlights

ChatGPT 4 + ChatGPT 3.5 turbo

Included

Highlights

Unlimited training data sources Training sources are website pages, files, texts etc that are used to train the AI assistant with your data

Included

Highlights

5M training characters

Included

Highlights

4,000 AI messages / month

Included

Highlights

Human live chat takeover

Included

Highlights

WhatsApp, Messenger, Slack Integrate your chatbot with popular platforms

Included

Highlights

Booking assistant Let AI schedule your meetings

Included

Highlights

Custom AI persona Define chatbot persona and communication style to better align with your company brand and needs

Included

Highlights

API based tools Remote data lookups & triggers during conversations

Included

Expert

Highlights

ChatGPT 4 + ChatGPT 3.5 turbo

Included

Highlights

Unlimited training data sources Training sources are website pages, files, texts etc that are used to train the AI assistant with your data

Included

Highlights

Unlimited training characters Using your own OpenAI API key, otherwise 10M character limit.

Included

Highlights

Unlimited AI messages / month Using your own OpenAI API key, otherwise 6,000 messages/month limit.

Included

Highlights

Human live chat takeover

Included

Highlights

WhatsApp, Messenger, Slack Integrate your chatbot with popular platforms

Included

Highlights

Booking assistant Let AI schedule your meetings

Included

Highlights

Custom AI persona Define chatbot persona and communication style to better align with your company brand and needs

Included

Highlights

API based tools Remote data lookups & triggers during conversations

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

HelpDesk.com

  1. Source
    • Essential: USD 19 monthly
    • Growth: USD 79 monthly
    • Enterprise: Contact sales

ResolveAI

  1. Source
    • Basic: USD 9 monthly
    • Enhanced: USD 29 monthly
    • Expert: USD 79 monthly