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HelpDesk.com vs MyLiveChat

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.helpdesk.com

Plan Pricing Charged by Offer type
Essential
USD 19 monthly

$19 per user / mo

Seat · per user / mo Standalone · Fixed
Growth
USD 79 monthly

$79 per user / mo

Seat · per user / mo Standalone · Fixed
Enterprise
Contact sales

Contact Sales

Other Standalone · Contact sales

USD · US · source: www.mylivechat.com

Plan Pricing Charged by Offer type
Free
Free

$0/month

Seat · per user per month Standalone · Free
Starter
USD 15 monthly

$15/month billed monthly

Seat · per user per month Standalone · Fixed
Basic Highlighted
USD 29 monthly

$29/month billed monthly

Seat · per user per month Standalone · Fixed
Corporate
USD 59 monthly

$59/month billed monthly

Seat · per user per month Standalone · Fixed
Enterprise
USD 99 monthly

$99+/month billed monthly

Seat · per user per month Standalone · Starting at

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpDesk.com

Essential

Highlights

Essential

Included

Highlights

Essential plan includes:

Included

Highlights

Ticketing

Included

Highlights

Channels and selling

Included

Growth

Highlights

Growth

Included

Highlights

Everything in Essential, plus:

Included

Highlights

Ticketing

Included

Highlights

Team and scale

Included

Enterprise

Highlights

Enterprise

Included

Highlights

Everything in Growth, plus:

Included

Highlights

Adapts to how you work

Included

Highlights

A dedicated team for your account

Included

Highlights

No procurement surprises

Included

MyLiveChat

Free

Plan card

1 live agent

Included

Plan card

Unlimited chats

Included

Plan card

100+ chat themes

Included

Plan card

3 years of history

Included

Starter

Plan card

1 agent

Included

Plan card

Unlimited websites and chats

Included

Plan card

Custom chat branding

Included

Plan card

3 years of history

Included

Basic

Plan card

2 to 4 seats

Included

Plan card

Unlimited agents and departments

Included

Plan card

Unlimited websites

Included

Plan card

5 years of history

Included

Corporate

Plan card

5 to 9 seats

Included

Plan card

Unlimited chats

Included

Plan card

Operations coverage

Included

Plan card

5 years of history

Included

Enterprise

Plan card

10 or more seats

Included

Plan card

Unlimited agents

Included

Plan card

Unlimited websites

Included

Plan card

15 years of history

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

HelpDesk.com

  1. Source
    • Essential: USD 19 monthly
    • Growth: USD 79 monthly
    • Enterprise: Contact sales

MyLiveChat

  1. Source
    • Free: Free
    • Starter: USD 15 monthly
    • Basic: USD 29 monthly
    • Corporate: USD 59 monthly
    • Enterprise: USD 99 monthly