Skip to content

HelpDesk.com vs Mojo Helpdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.helpdesk.com

Plan Pricing Charged by Offer type
Essential
USD 19 monthly

$19 per user / mo

Seat · per user / mo Standalone · Fixed
Growth
USD 79 monthly

$79 per user / mo

Seat · per user / mo Standalone · Fixed
Enterprise
Contact sales

Contact Sales

Other Standalone · Contact sales

Mojo Helpdesk

USD · US · source: www.mojohelpdesk.com

Plan Pricing Charged by Offer type
Team
USD 14 monthly · USD 12.6 / month with annual commitment

$14/agent/month with 10% annual savings

Seat · per user per month Standalone · Fixed
Business Highlighted
USD 24 monthly · USD 21.6 / month with annual commitment

$24/agent/month with 10% annual savings

Seat · per user per month Standalone · Fixed
Enterprise
USD 34 monthly · USD 30.6 / month with annual commitment

$34/agent/month with 10% annual savings

Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpDesk.com

Essential

Highlights

Essential

Included

Highlights

Essential plan includes:

Included

Highlights

Ticketing

Included

Highlights

Channels and selling

Included

Growth

Highlights

Growth

Included

Highlights

Everything in Essential, plus:

Included

Highlights

Ticketing

Included

Highlights

Team and scale

Included

Enterprise

Highlights

Enterprise

Included

Highlights

Everything in Growth, plus:

Included

Highlights

Adapts to how you work

Included

Highlights

A dedicated team for your account

Included

Highlights

No procurement surprises

Included

Mojo Helpdesk

Team

Plan card

Up to 25 agents

Included

Plan card

Unlimited tickets

Included

Plan card

Email integration

Included

Plan card

Ticket history

Included

Business

Plan card

Up to 100 agents

Included

Plan card

Agent permissions

Included

Plan card

Escalation rules

Included

Plan card

Advanced automation

Included

Enterprise

Plan card

Unlimited agents

Included

Plan card

HIPAA compliance

Included

Plan card

Advanced SLA monitoring

Included

Plan card

Mission-critical helpdesk

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

HelpDesk.com

  1. Source
    • Essential: USD 19 monthly
    • Growth: USD 79 monthly
    • Enterprise: Contact sales

Mojo Helpdesk

  1. Source
    • Team: USD 14 monthly · USD 12.6 / month with annual commitment
    • Business: USD 24 monthly · USD 21.6 / month with annual commitment
    • Enterprise: USD 34 monthly · USD 30.6 / month with annual commitment