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HelpDesk.com vs Missive

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.helpdesk.com

Plan Pricing Charged by Offer type
Essential
USD 19 monthly

$19 per user / mo

Seat · per user / mo Standalone · Fixed
Growth
USD 79 monthly

$79 per user / mo

Seat · per user / mo Standalone · Fixed
Enterprise
Contact sales

Contact Sales

Other Standalone · Contact sales

USD · US · source: missiveapp.com

Plan Pricing Charged by Offer type
Starter
USD 14 / month with annual commitment

$14/user/month billed yearly

Unit · per user per month, billed yearly Standalone · Fixed
Productive Highlighted
USD 24 / month with annual commitment

$24/user/month billed yearly

Unit · per user per month, billed yearly Standalone · Fixed
Business
USD 36 / month with annual commitment

$36/user/month billed yearly

Unit · per user per month, billed yearly Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpDesk.com

Essential

Highlights

Essential

Included

Highlights

Essential plan includes:

Included

Highlights

Ticketing

Included

Highlights

Channels and selling

Included

Growth

Highlights

Growth

Included

Highlights

Everything in Essential, plus:

Included

Highlights

Ticketing

Included

Highlights

Team and scale

Included

Enterprise

Highlights

Enterprise

Included

Highlights

Everything in Growth, plus:

Included

Highlights

Adapts to how you work

Included

Highlights

A dedicated team for your account

Included

Highlights

No procurement surprises

Included

Missive

Starter

Plan card

Email, SMS, and social accounts

Included

Plan card

Team spaces and inboxes

Included

Plan card

Conversations and tasks

Included

Productive

Plan card

Users

Up to 50

Included

Plan card

Rules and automations

Included

Plan card

Basic analytics and API access

Included

Business

Plan card

SAML single sign-on

Included

Plan card

IP restrictions

Included

Plan card

Advanced analytics and personalized onboarding

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

HelpDesk.com

  1. Source
    • Essential: USD 19 monthly
    • Growth: USD 79 monthly
    • Enterprise: Contact sales

Missive

  1. Source
    • Starter: USD 14 / month with annual commitment
    • Productive: USD 24 / month with annual commitment
    • Business: USD 36 / month with annual commitment